Review Time
I would pick zero star if it was an option; here is my story :STAY AWAY FROM THIS COMPANY. This is not a travel service—it’s a scam operation pretending to be one. I don't care how cheap the price looks, Stayforless will rob you blind and vanish when you need them the most.In October 2024, I was traveling through Wichita, KS and needed a hotel. I saw a price difference between what the hotel was offering and what was online, so I searched for a deal. That’s when I made the mistake of clicking on Stayforless. Within seconds, they charged my card—fast as lightning when it comes to taking your money.But when I got to the hotel? Nothing. No reservation. No record. No clue who this company even was. So now I’m standing in the lobby trying to sort this out, and guess what? Stayforless was nowhere to be found. I called repeatedly—no answer. I emailed—silence. Not a single person picked up the phone. No help, no confirmation, no support. Just me, stranded, while they sat on my money.Then came the insult to injury: it took FOUR MONTHS of back-and-forth emails, empty excuses, and total incompetence just to get a refund. Four months of them pretending they needed to "verify" that I didn’t use the reservation—seriously? They couldn’t be bothered to make a two-minute phone call to the hotel, but they had no problem charging my card instantly.Only after I threatened legal action did they finally return my money. Not because they care, but because I wouldn’t back down.Let me be clear: Stayforless is a disgrace. They are not a real service. They are a faceless, gutless company that takes your money and ghosts you. I wouldn't trust them to book a dog kennel, let alone a hotel.Do NOT use this company. Ever.
I booked a hotel stay in SF on their platform and they took money out of my bank but upon arriving at the hotel, Executive Hotel Vintage Court, the person at the front desk denied me service without cause (I have it on video recording and will also post online). When I emailed StayForLess for a refund, I was responded to in a separate email generated by Zendesk and it's been 3+ days and no one has gotten back to me on my refund. I'll need to spend time talking to my bank now to fix an issue that wasn't even mine to begin with.When I emailed them about ONE hotel stay that denied me service, Andelina convoluted my request by adding in an additional hotel reservation where I DID stay at and proceeded to make me wait several days before telling me that I won't be getting a refund since I stayed at the given hotels (the one I was not reporting).This site is a scam and I'm filing another ticket as well as contacting my bank.
I wanted to cancel my reservation they never answered the phone. Extended Stay America Select Suites - St Louis - Westport - East Lackland Rd. I hate to say it that this location was ghetto. First hour somebody hit the alarm so that was annoying. So then I paid for linen didn't get it until the last day. Second day started cooking that's when the roaches came out. They had dirty towels in the bathroom. So then I wanted to call down to the office but noticed that it didn't have a cord to the phone so I ask about it but they said maintenance doesn't work on the weekend. So this will be the last time at this location I ever will visit. I give this location a 0 stars
I book online with stayforless. Arrived at the hotel and yes sure enough the hotel had my reservation but through Agoda, not stayforless as according to online and my email reservation. The hotel could not process the booking because someone forgot to give the hotel the CVV. I called Agoda thinking it would be easy, but noooo, Agoda told me they could not even find my booking with the booking number nor the code reservation number, but did find it under my name, but they could not do anything because stayforless was a third party company partner and that I had to go through another middle person Priceline who is supposed to be another partner company between the above two clowns. I tried calling Priceline with no success in getting their number, I then called Agoda to speak to someone else, but since it was another party partner who initiated the transaction, they would have to wait for stayforless to give them permission in order for Agoda to call the hotel on my behalf. I them tried to call stayforless with too long of a wait that I simply hanged the phone. I will try and write to all three clowns to see if they will dance together to resolve this stressful situation. I ended up paying the hotel directly to avoid staying up in the lobby moaning and groaning in frustration. Even if Agoda told me that those companies are their partners and they work together, they still didn't have any phone numbers of those partner companies. Imagine how stupid that sounds in 2024, how worst is it going to be the following years...
I searched for a night in a hurry on Google maps, for the night of 21st august, and stayforless was the cheapest option.I quickly followed the SMS onboarding and go to the payment page. But as soon as I entered my credit card details, stayforless told me this price was no longer available, and presented me with a new offer, slightly more expensive.I found this already quite dubious, but I needed the night so I paid... Only to realize afterwards that these crooks' second offer was for a night 2 days later, which I didn't need at all !!!So they bait you with good price, withdraw their offer, and then make you pay for a night you don't need, relying on the customer being confident that the new offer is for the same night, which is a reasonable expectation.Of course, nights are not refundable once booked, so I lost my 100€ to this scam service. Customer service never answered my complaint.Never ever book anything from stayforless.com
Tried to book a hotel through stayforless. When I checked out it said the rate I had was no longer available and I had to book again. When I tried again it gave me an error saying it wasn't able to confirm if the booking went through! Useless website double charged and double booked me. I was unable to get any help from calling or emailing and ended up doing a charge back through my bank.
Awful experience. I arrived at the hotel to find out they have no record of our reservation. Waited over an hour for customer service, stay for less, to fix the issue at which time I asked for a refund. They say they are processing it, hopefully they are. Will never use again.
Please do not use the company at all. We booked a suite with executive access at the Sofitel in Abu Dhabi for a 40th celebration and they didn’t arrange the second room for us. We then spend over two hours trying to sort a room on arrival at the hotel and then managed to sort a standard room. We are having to communicate with the customer care who are diabolical and were unable to resolve this problem on the phone. One month on, and the email communication has not been helpful and the team have only offered us £20 remuneration despite paying more than that initially for the premium suite and executive access (which we didn’t get)! The company are a nightmare and are very difficult to communicate with when the problem arose. We are now raising a chargeback with our credit card company due to sales of goods act and under section 75. Please reconsider any prospective bookings with this company.
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