Review Time
Non-existent customer service. Do not buy. My husband bought a Steamery as a Christmas gift. However it was unwanted due to the mixed reviews of performance quality. We have been emailing since 3rd January to arrange a return (the process they specify) and still no response, despite following up 3 times. There is no phone number available or alternative route to contact. We have an unopened/unused and unwanted item. I hope Steamery monitor these reviews closer than their contact mail email address.
Fantastic platform! I had been considering a steamer for some time, and this option seemed ideal at a great price. I bought it during a special promotion that included a clothes brush and an electric piller. The product's design is visually appealing, and I'm truly satisfied with all three items.
Fantastic website. I had been considering purchasing a steamer for some time, and this seemed like a great deal. I bought it during a special offer along with additional accessories. The product looks great and I'm very pleased with all three items.
I ordered a charcoal collection that included several items along with a glove. Unfortunately, I only received the glove. After reaching out to the support team, they assured me that the missing items would be shipped, but I have yet to receive them.
Very dissatisfied. Only part of my order arrived! The two main items were missing. I've sent two follow-up emails with no response. When I called customer service, I only reached voicemail during business hours. This was meant to be a Christmas gift, and now I plan to file a complaint and contact my credit card company to dispute the charge. What is going on?
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