Review Time
This company has a great website and products too must be by the one sample I got from them. The manager of the company Mr Joy, is very helpful and cooperative. However, there are issues to be dealt with, that I have given as feedback to the manager. The workers of the company are not very clear in communication and for delivery etc, I had to chase them and when I did not get a resolution from them then eventually I had to insist on speaking to the manager of the company and he expedited my delivery which was delayed because of the backend people. A little bit of an attitude shift is needed wherein customer service is given prime importance.
I ordered once and everything was fine, after some time I needed spare parts, I ordered again on this site, but the second time it turns out I was deceived because I did not receive any spare parts, they are bad at communicating, they promised 2-3 days, then a week later I contacted them again, again they promised 3-4 days but too much time passed.
I had an excellent experience with Stitch Spares! The executive and engineer went above and beyond to help me fix my iron box through a video call, especially since I'm based in Chennai. Their guidance was clear and thorough, and they patiently walked me through each step of the repair. It was so convenient and saved me time! I'm really impressed with their professionalism and expertise. I highly recommend Stitch Spares for their outstanding customer service and support. Five stars all the way!
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We are the largest suppliers of Industrial Sewing Machine Spare Parts globally. We are your partner in every stitch. We support Spare parts of Global brands like JUKI, JACK, BROTHER, PEGASUS, SIRUBA, KANSAI, YAMATO, JANOME, UNION SPECIAL, NEW LONG and other china brands like ZOJE, MAQI etc. We have supplied to over 60 Countries worldwide. We endeavor to become one-stop shop for whatever you need to make beautiful apparels. We support all the sections of a Garment Factory like Cloth Cutting, Stitching, Fusing, Steam Ironing.See more
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