Review Time
I have purchased from this company in December 2025, but the caps didn't match the sprayers as they were screw caps, not suitable for a spray neck.I notified the company, purchased the matching sprayers and asked for a return and refund.First I was told that I would have to pay a 15% restocking fee and pay for the postage by myself.Since any EU online seller has to accept withdrawals within 14 days the restocking fee is unlawful and I told them so, but sent the item back at my cost.My tracking proves the item has been delivered back 5 weeks ago, but I still have not received my refund of about 105 €.I have emailed several times but they have nothing but multiple excuses.I am going to escalate the case with PayPal now, as this is absolutely unacceptable.
I have purchased from this company in December 2025, but the caps didn't match the sprayers as they were screw caps, not suitable for a spray neck.
I notified the company, purchased the matching sprayers and asked for a return and refund.
First I was told that I would have to pay a 15% restocking fee and pay for the postage by myself.
Since any EU online seller has to accept withdrawals within 14 days the restocking fee is unlawful and I told them so, but sent the item back at my cost.
My tracking proves the item has been delivered back 5 weeks ago, but I still have not received my refund of about 105 €.
I have emailed several times but they have nothing but multiple excuses.
I am going to escalate the case with PayPal now, as this is absolutely unacceptable.
20 days and STILL WAITING. I am in the UK. My bottles are in Italy ‘ I ordered on August 7th. I have rang several times. It says 3-5 days deliver It is now August 27th…Still no sign. Apparently it’s because the droppers have to be assembled I was told in-house.I have since found out from a friend in Italy. They outsource this. It says 3-5 days delivery on the website ??? 20 days and STILL WAITING? MY ORDER IS SMALL. This is not a good way to run a packaging business.
DO NOT BUY FROM !!!!!!Absolute disgrace of a company.Tried to get refund, and denied, eventually they said they would accept refund, however i had to pay for shipping.after this i sent the packaged (£95 shipping costed me)to get an email from courier saying the company have not accepted parcel so it will be sent back.So i have not only lost £500 in purchasing this, i have also lost £95 shipping fee.Their products are way over priced and not great quality.I have now decided to take this further and raise a dispute to a higher authority.Do not buy from them absolute discrace!!!
AWAY WASTE OF MONEY AND TIME deliver a large order to the wrong address and do not take responsibility, waste of time and money, they do not wish to ship to the address indicated on my original order nor making a refund is theft. The only thing they know how to do is respond that it is the carrier who is responsible.
Claim your business profile now and gain access to all features and respond to customer reviews.
www.sleepare.com
theamericanbookpublishing.com
www.jacobslaw.org
tooaleta.co.uk
limoserviceinnyc.com
hellopatagonia.com
beyond-peptides.com
riversdown.com
course784.com
mycaliforniapermit.com
