Review Time
Total deception. I ordered a handcrafted cuckoo clock, but received a cheaply made pressboard clock with a printed image of a cuckoo clock. It was delivered 10 days late, and I was charged $151 for this low-quality item that is available elsewhere for $37. Very disappointing.
Complete rip-off. I ordered a handcrafted cuckoo clock, but what I received was a cheap pressboard clock with a printed image of a cuckoo clock. It arrived 10 days late, and I was charged $151 for this low-quality item that is available elsewhere for $37. Very disappointing.
I ordered two linen blazers. Before even opening the package, I sensed something was off. They turned out to be polyester blazers that look linen-like. The return policy claims to prioritize customer satisfaction, yet if you order clothes, there's a high chance they won’t accept returns, even if you never unpack them. It's ironic that they can’t resell items touched by skin, while one of my packages was never opened. Other retailers don't refuse returns based on such criteria. The quality is clearly inferior and not as advertised.
I had a great experience with the service. I tracked my package all the way from Asia to Maine, where it seemed to go missing. After a bit of investigation, it was found due to a postal error, which was easily resolved. I kept them updated about the situation, and they were responsive and engaged throughout. I would definitely consider purchasing from this service again.
I wanted to support a woman-owned business, but after ordering on February 14th, I still haven't received my product, which was meant to be a gift for my grandson's birthday. I did get an email with a discount for the delay, but no further updates on my package's whereabouts. It's tough to rely on a local courier in the Midwest while I live in Virginia, and my order has been stagnant for a week.
Avoid this company. I never received the item I ordered. Despite multiple calls and emails, no one answers the phone, and their email support only sends me tracking screenshots. They ignore my refund request. I will be warning others about this scam. Update: I opened a case with the postal service, which determined it was a fraudulent delivery. I contacted support, but received no response. Ultimately, I had to dispute the charge with my credit card company to get my money back.
I ordered two metal outdoor art pieces but received a bunch of mismatched painted metal parts instead. They require assembly into something resembling an agave plant, but all I got was a screw and bolt. The items shipped from California, and now the website is down, leaving me with no way to get my money back. This is a total scam.
I ordered a water activity mat for my pets but received a baby play pad instead. When I reported it, I was told they were the same product, which they are not. I accepted a small credit out of frustration, but the only positive was the quick customer service response. I won’t be recommending or purchasing from this service again.
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