Review Time
Based in Dundee but saw a car on the net in Perth, John, sales guy, got it brought through for a test drive, no issues taking it, on our own, for as long as we wanted, unlike some showrooms.Once we bought there was fantastic follow up, full service and new brake pads. And even when our trade in broke down on the way to the showroom (minters, from me) they actually came and towed me in. Top value and top service their going to be our first stop from now on.
I bought a used Peugeot from Struans in Dundee. Kevin has done excellent job throughout the sale. From a personalised virtual viewing of the car, through answering questions, to helping to ensure that all paperwork is in order before driving off.All information I got was to the point. No excessive sales pitching or trying to oversell the car. The car itself was in an excellent condition, clean, and well presented. All past issues were listed in the service log and were transparently communicated. All documents and signatures are handled online through a secure portal. This was very easy to use and very efficient as well. Having had negative experience with other car sellers before, I looked up the company reviews, ownership structure, account filings and was very happy to see that Struans is a serious business with a long history on the market. The tag lines on their website are all substanciated. The interaction with them then confirmed this as well.
I bought a used Peugeot from Struans in Dundee. Kevin has done excellent job throughout the sale. From a personalised virtual viewing of the car, through answering questions, to helping to ensure that all paperwork is in order before driving off.All information I got was to the point. No excessive sales pitching or trying to oversell the car. The car itself was in an excellent condition, clean, and well presented. All past issues were listed in the service log and were transparently communicated. All documents and signatures are handled online through a secure portal. This was very easy to use and very efficient as well. Having had negative experience with other car sellers before, I looked up the company reviews, ownership structure, account filings and was very happy to see that Struans is a serious business with a long history on the market. The tag lines on their website are all substanciated. The interaction with them then confirmed this as well.
First time purchase from Struans (Dundee). Drove from Aberdeen to view & test drive - well worth it. Kevin the salesman was a pleasure to deal with, accommodating & patient. Also thank you to the Struans delivery driver who brought the car up to Aberdeen. He did not rush the handover, and was very polite & helpful. All in all a great experience.
First time purchase from Struans (Dundee). Drove from Aberdeen to view & test drive - well worth it. Kevin the salesman was a pleasure to deal with, accommodating & patient. Also thank you to the Struans delivery driver who brought the car up to Aberdeen. He did not rush the handover, and was very polite & helpful. All in all a great experience.
Great communication and responsiveness from Janie from the point of order through to collection 8 months later. Very helpful with advice and arranging fitting of some additional non-factory based options. Very helpful contact, advice and open door from Craig and the team at the workshop. Detailed and helpful handover and follow-through so far. Thank you!
Great communication and responsiveness from Janie from the point of order through to collection 8 months later. Very helpful with advice and arranging fitting of some additional non-factory based options. Very helpful contact, advice and open door from Craig and the team at the workshop. Detailed and helpful handover and follow-through so far. Thank you!
Engagement with potential customers is set at the correct level, not pushy or overbearing. Straightforward conversations and no attempt to make a sale using PCP or Lease Agreement, customer left to make a decision which is accepted without pressure to change. Very minor repair to alloy wheel pointed out and corrected before handover.
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Struans are a local family business committed to providing the best service and value for our customers.
With branches in Dundee and Perth there is a great choice of new cars from Peugeot and Mazda - all top manufacturers with great reputations and each with their own personality.
Our range of used cars covers all makes including Volkswagen, Nissan, Citroen, Ford, Vauxhall and more, with the number of vehicles we offer increasing growing due to both our success and our determination to provide motorists in Tayside with more choice.
Since we started over 40 years ago Struan Motors have grown from humble beginnings to become one of the most popular places for people in Tayside, and much further afield, to choose to purchase their new car.
Although Struan Motors now offer a choice of 3 new car franchises, a large stock of used cars, a fast-fit centre, vehicle rental and a full after-sales service, it was not always like that
Struan Robertson, as a time served mechanic with an excellent reputation first branched out on his own in 1974 with a small holding at Kinfauns just outside Perth, where he specialised in the servicing and repair of Volkswagens.
However, as his reputation spread, it soon became clear that the business needed to expand in order to meet customer demand and so his brother John joined him as they moved into larger premises in South William Street in Perth in 1977.
Struan Motors popularity flourished, helped by the convenience of this new city centre location, and soon adjacent property was taken over to help cope with demand and allow for the arrival of the Mazda franchise which was awarded way back in 1981, making Struans one of the longest established Mazda dealers in Scotland!
The next big step was when, due to their growing reputation for customer service, Toyota chose Struans to represent them in Perth, which once again required more room, and a showroom in nearby Victoria Street was created.
Some of these city centre properties still bear the Struan name to this day as they are where our tyres and all-makes servicing branch is based.
Our landmark Struans Motor Village in Crieff Road, Perth first started off in 1987 when our Toyota showroom moved there, to what had been a greenfield site.
Ever since then there has been continual development with the opening of our Peugeot showroom in 1989, and our new Mazda showroom in 1995. The site has also seen a large and spacious used car display area created, with a large customer car parking area rarely seen at dealerships with landscaping to give a relaxed atmosphere..
Over the years Struans had developed a loyal customer base from all over the country, but particularly in Dundee. This led us develop a prominent site which we initially used as a Toyota dealership and is now a used car specialist Autocentre dealing with all makes of vehicles.
Now that we have grown to have 2 great centres in Perth and Dundee we are now focused on ensuring our customers receive the best possible experience at Struans.See more
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