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Purchased a used car from Struans Autocentre recently and they were great. Richie and Brian looked after us all throughout the process and ensured the car was in great condition before it left the forecourt. Miles of smiles hopefully to come. Great dealership.
Purchased a used car from Struans Autocentre recently and they were great. Richie and Brian looked after us all throughout the process and ensured the car was in great condition before it left the forecourt. Miles of smiles hopefully to come. Great dealership.
My car was booked in for an MOT and service for 8:30 today, I unfortunately got held up in traffic and didn't get there until around 9:10, I explained why I was late the woman behind the counter said your appointment was for 8:15 for which I replied saying it was 8:30 and I got a text the day before telling me this. I then asked how long it would take to get the car back, she said it will be 5 o'clock and because I'm not from the area I said what am I supposed to do until 5 o'clock? she said “I can cancel your appointment?” I said, cancel? why? I've taken a days holiday for this, she then said “I can order you a taxi to the city centre” I really can't understand why she thought I'd want to go there. I did accept the appointment and went over to the near by Tesco and had a coffee then went and sat in the Peugeot reception from 12 o'clock to 4:30 I really do think it was a terrible way to treat someone, every other person that came in to book an appointment were offered times between 8:30- 13:00 or 13:00 - 17:00 so I was not booked in for 08:15. I overheard other people thanking the receptionist as they brought the car in late because of traffic and they all got their car back within a reasonable time frame, and not once did anyone come over and even ask if I would like a coffee. So be warned If you choose to use this garage DO NOT BE LATE
My car was booked in for an MOT and service for 8:30 today, I unfortunately got held up in traffic and didn't get there until around 9:10, I explained why I was late the woman behind the counter said your appointment was for 8:15 for which I replied saying it was 8:30 and I got a text the day before telling me this. I then asked how long it would take to get the car back, she said it will be 5 o'clock and because I'm not from the area I said what am I supposed to do until 5 o'clock? she said “I can cancel your appointment?” I said, cancel? why? I've taken a days holiday for this, she then said “I can order you a taxi to the city centre” I really can't understand why she thought I'd want to go there. I did accept the appointment and went over to the near by Tesco and had a coffee then went and sat in the Peugeot reception from 12 o'clock to 4:30 I really do think it was a terrible way to treat someone, every other person that came in to book an appointment were offered times between 8:30- 13:00 or 13:00 - 17:00 so I was not booked in for 08:15. I overheard other people thanking the receptionist as they brought the car in late because of traffic and they all got their car back within a reasonable time frame, and not once did anyone come over and even ask if I would like a coffee. So be warned If you choose to use this garage DO NOT BE LATE
Excellent service from Robyn, who truly seemed to care about our experience. Due to the current difficulties the motor trade is experiencing, our new car delivery took much longer than anticipated, but Robyn did her best to keep us informed and chase things up. SInce taking delivery of the car, I have had reassuring communication from Robyn, with the offer of being able to go back for more help dealing with the rather compllicated technology!
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Struans are a local family business committed to providing the best service and value for our customers.
With branches in Dundee and Perth there is a great choice of new cars from Peugeot and Mazda - all top manufacturers with great reputations and each with their own personality.
Our range of used cars covers all makes including Volkswagen, Nissan, Citroen, Ford, Vauxhall and more, with the number of vehicles we offer increasing growing due to both our success and our determination to provide motorists in Tayside with more choice.
Since we started over 40 years ago Struan Motors have grown from humble beginnings to become one of the most popular places for people in Tayside, and much further afield, to choose to purchase their new car.
Although Struan Motors now offer a choice of 3 new car franchises, a large stock of used cars, a fast-fit centre, vehicle rental and a full after-sales service, it was not always like that
Struan Robertson, as a time served mechanic with an excellent reputation first branched out on his own in 1974 with a small holding at Kinfauns just outside Perth, where he specialised in the servicing and repair of Volkswagens.
However, as his reputation spread, it soon became clear that the business needed to expand in order to meet customer demand and so his brother John joined him as they moved into larger premises in South William Street in Perth in 1977.
Struan Motors popularity flourished, helped by the convenience of this new city centre location, and soon adjacent property was taken over to help cope with demand and allow for the arrival of the Mazda franchise which was awarded way back in 1981, making Struans one of the longest established Mazda dealers in Scotland!
The next big step was when, due to their growing reputation for customer service, Toyota chose Struans to represent them in Perth, which once again required more room, and a showroom in nearby Victoria Street was created.
Some of these city centre properties still bear the Struan name to this day as they are where our tyres and all-makes servicing branch is based.
Our landmark Struans Motor Village in Crieff Road, Perth first started off in 1987 when our Toyota showroom moved there, to what had been a greenfield site.
Ever since then there has been continual development with the opening of our Peugeot showroom in 1989, and our new Mazda showroom in 1995. The site has also seen a large and spacious used car display area created, with a large customer car parking area rarely seen at dealerships with landscaping to give a relaxed atmosphere..
Over the years Struans had developed a loyal customer base from all over the country, but particularly in Dundee. This led us develop a prominent site which we initially used as a Toyota dealership and is now a used car specialist Autocentre dealing with all makes of vehicles.
Now that we have grown to have 2 great centres in Perth and Dundee we are now focused on ensuring our customers receive the best possible experience at Struans.See more
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