Review Time
Very deceptive advertising. They offer their book for $11 "shipping" then when you check out you've got a $40 fee. Then they tell you the book is black and white and for $10 more is in color... at least thays what they want you to belive. Another $59 is added to your order All along they tout 30 day money back guarantee. However once you get all checked out and order received, you get a down load file. The whole book is digital but you are not told this until they have your money. Is the download even safe to open? I question it, because the whole process is quick and sly. I tried to get a refund and was told digital files are non refundable. Would have been nice to know upfront what your getting. Don't waste your money! I'll be contacting my bank to flag them and probably change my visa # Such a headache. Why can't people be up front and honest anymore???
What you see is someone flipping thru a color workbook. After yiu order, they tell you that what you just ordered was black &white with no pictures. Another $29 to get color with pictures. Then they send you PDF download.... NO workbook.F as lse advertising... SCAM
I would give a zero star if I could. This is a scam. The company advertised on Instagram for $0 and said you only pay for shipping, leading me to believe that the product would be the spiral bound loose-leaf notes as shown in the product photos and video. When I arrived at the checkout, they wanted to charge $11, so I thought that might be the shipping fee. I proceeded, but then they added some additional pages, which interested me, so I purchased a few at $1.99 each. After clicking "next" I suddenly had to pay $36.87 for a vague fee that I don't even remember as things shifted so fast on my phone screen. I thought, OK, that was still reasonable, so I accepted. There was a 30-day money back guarantee, so I felt I could examine the product and would have the option to return it. After making the payment, they suddenly told me that the product I purchased was black and white, and if I wanted colored pages I would have to pay extra! At this point, I felt cornered, because what use would these notes be if they were black and white? I needed to see the actual colors to be able to paint! So I ended up paying another $48.99. Even at this point I was confused, thinking that $48.99 was the total sum, not an additional fee I had to pay. So I ended up being charged $85.86 in this scam. I was still not sure if this was a physical product or electronic one. The Shop.com tracking page shows 1 item is being shipped. Yet when I contacted customer service, they told me this was a digital product.By the way, reading the first pages of the book, I got so turned off as there was a ton of typos! This is unacceptable. They have their website set up with fake Trustpilot comments. When I requested for a refund, they told me their return policy clearly stated that digital products do not qualify for refunds because they are downloadable immediately. I checked the return policy on their website. It does state this policy, but immediately after that, they also state that there is a 30-day money-back refund policy. Totally contradictory. Such a scam. I will contact my credit card company to file a dispute.
Company represents their workbook as a laminated, spiral bound book that has a 90 day money back guarantee. What I received was a digital pdf that was unusable even if I printed it due to poor English translation and an astonishing amount of typos. They refuse to honor their refund policy, stating that they can’t do so with digital products. Nowhere on the page I ordered from does it say that it is digital. They offered me a 20% refund, then a 50% refund, which I declined. I filed a dispute with my credit card company instead.
Studywatercolor.com is an incredibly fishy website. I purchased their 100+ watercolor techniques book from their website as part of a "summer sale" with 1 hour and 27 minutes left in which the sale was supposed to be available. At the moment of purchase, before I clicked the "check out" button, the total of my purchase was stated as $0. However, upon clicking checkout another summation notice told me that I had been in fact been charged $11 as a digital processing fee. Nowhere at any point during this checkout process was I informed of such a fee. Later, upon scanning the website, on a different page it claims that there is a fee, but it does not list exactly how much it is. I did not download my product (I was sent an email with a download link), but instead filed a customer service request for a refund. I was repeatedly denied. Upon further inspection of the website, the countdown timer repeatedly reset back to 1hr :27 min left... even days afterward! It still says the sale is on today upon writing this review! 1 hr 27 min left!!!!I have looked repeatedly for other products on the website....I CAN FIND NO OTHER PRODUCTS AVAILABLE FOR PURCHASE!VERY FISHY!
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