Review Time
Absolutely obsessed with my prints from Style My Wall! Quality is honestly exceptional. The customer service and attention to detail I encountered, has also cemented the fact that this is now my go-to business for wall art. Thanks so much Justin and team!
Absolutely obsessed with my prints from Style My Wall! Quality is honestly exceptional. The customer service and attention to detail I encountered, has also cemented the fact that this is now my go-to business for wall art. Thanks so much Justin and team!
The order arrived later than expected and unfortunately the item was damaged on delivery. That said, their customer support was responsive and helpful, and the issue was resolved without much hassle. Overall a good experience despite the initial problems.
I was looking for an affordable, good quality product to decorate my room. I love dogs, so I chose my own photo, and now I have a beautiful image of a walk with my dog🐶. I absolutely love it.The image quality is great. I ordered a B1 size and thought it might look pixelated, but it looks perfect.A friend recommended it to me, and now I recommend it to everyone.
I cannot recommend Style My Wall highly enough, both for the quality of their products and their exceptional customer service.I ordered two framed A1 prints online on Christmas Day using my iPhone and secured a great deal. When they arrived, I was immediately impressed by the craftsmanship. The packaging and quality of the frames are excellent.Upon close inspection I noticed one of the prints (Club des Chats, the vintage French black bow-tie cat print) appeared to have marks and speckling on it, which I initially thought were defects. I purchase the prints on my phone and didn’t zoom in closely on the artwork at the time of ordering. I emailed late on a Friday night to raise my concern, not expecting a response for a few days.To my complete surprise, my phone rang within half an hour. It was Justin, the owner. He was genuinely concerned that I wasn’t happy and immediately got on the front foot in a proactive, professional manner. He took the time to listen, explain the vintage design intent of the artwork. He even texted me zoomed in pictures from their website, clearly showing the markings in the same places I noticed. He had every right to be defensive, but he wasn’t. He was patient and understanding. He even offered a refund and asked if I wanted to change to a different design. He wasn’t happy until I was completely comfortable and I love the design!Justin personally followed up again the next day. I explained I had another French Moulin Rouge print from Paris that intended to mount on the same wall. I liked the natural frames and enquired if he would mind if I popped into their factory to see if the print could work in one of their frames. I wanted the frames to match.The very next day, I visited their Moorabbin factory to see whether the Moulin Rouge print would work. Although this isn’t something they normally offer, the team were expecting us and they welcomed us without hesitation.The size of my print wasn’t quite right for the frame, but the team offered to source a custom mount to fit.The team were warm, welcoming and generous with their time. It was fantastic to see their operations and printing process firsthand. Truly first class. They even framed one of my prints on the spot while I waited and went above and beyond to help with other odd-sized prints from Amalfi.What stood out most was the follow-up. Justin messaged me again after my visit to make sure I was happy and that everything had met my expectations. That level of care is rare and refreshing.Exceptional quality, genuine service and outstanding follow-through. Style My Wall is a business that truly stands behind both their product and their customers. I would not hesitate to recommend them and will absolutely be back.
I have had a great experience with Style My Wall. I adore my picture, it is beautiful, has vibrant colours, the frame was just the colour I was looking for, it was well packaged with a speedy delivery. Found the website user friendly, excellent from start to finish. I would definitely recommend them.
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