Review Time
The razor was really useless, not an exageration, I was so excited to get this and didnt mind the investment but it could not even cut a single hair.Then to make matters worse, the customer service were insulting, arrogant and useless. Despite their facebook ads and website saying "guarantee" "warranty" constantly - this was nothing more than a thinly veiled scam. Card chargeback incoming.I would avoid this company and its products
The shave was okay, not much different than any other, but very pricey. I tried to order some more blades, since I already spent so much on the razor (sunk cost).$5 shipping on a $15 refill, and a month later the order was still 'processing', so I'm back to my old razors anyway.Total waste, don't get suckered into buying.
So disappointing.Good thing I stuck to my methods - if something looks too good to be true, check, check and check again!I was seriously interested in this product! Wanted to save the environment by moving away from disposal razors.But with these kind of reviews and experiences listed, I'm not prepared to spend that kind of money on something which may as well be a scam.And I'm also in the UK so totally exposed to their international exception on returns, but looks like that doesn't matter because they don't seem to be honouring the return policy even in the US.
I’m filing a complaint against Supply.co for their misleading return policy. And absolutely low quality razor they are advertising as “the NickStop Technology reduces nicks and cuts by 75%“ or “closest shave ever!” Cheapest plastic razor can do a better job than these blades!! Supply Guarantee” promises a full refund with no questions asked, implying a risk-free purchase. However, they fail to disclose that customers must pay for return shipping, which I only discovered after requesting a return. Despite multiple emails, they refused to cover my return shipping cost, contradicting their advertised guarantee.
Disappointing Performance - Not Worth the Money” They ( son and husband ) were excited to try Supply shavers due to their great marketing, but the product left them extremely disappointed. The shave is far from close and often leaves cuts, making it a painful experience. The razors are heavy and slippery when wet, which only adds to the frustration. For the high price, we expected much better performance. Save your money—this product is all marketing and no substance. Waste of money !
Just adding to the ton of 1* reviews here I wish I had checked before I bought Supply's beard trimmer. This is a piece of crap. Low quality, like the Phillips one blade but 4x the price. I asked for a refund, they said they don't do that for International returns. Stopped replying to my emails. I filed a FTC complaint as their "100 day guarantee return" is clearly false advertising under the FTCA act section 5(a) on misleading customer decision making with false information. Bad company, will never use again and will replace my previously bought Supply razor when I run out of blades.
I was looking to get away from disposal razors and felt the supply razor was a good alternative. The problem, though, is it isn't very good. Not a close shave and left with cuts.Unfortunately, though, the company is based in the US and doesn't have a return policy. They clearly market the 100-day return if not happy but not if in the UK. Anyway, back to using the Gillette profusion…
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You should demand more from the gear you depend on everyday. Supply does. We sell stainless steel safety razors, grooming accessories and more. As seen on Shark Tank!
