sushisamba.com

3.3
3.3 Based on 20 reviews

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Average Rating

3.3

/
5

20 Reviews

5 Star
38%
4 Star
14%
3 Star
0%
2 Star
19%
1 Star
29%

All Reviews

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Review Time

Mng1969
We had to give our reservation details 3 times before we had even got to our table - ground floor, c

We had to give our reservation details 3 times before we had even got to our table - ground floor, cloakroom and again just before we were seated…why so many times?! The service was terrible. We waited a long time to be served and each time that we wanted something we had to call the staff. No water top up and staff were constantly taking the drinks menus - we felt like we were being a nuisance. The food choice was limited and the taste average. The green bean tempura was the only stand out dish! The final nail in the coffin was being told after being seated that we couldn’t order any of the set menus because we needed 2 hours to consume it!! Really?! I can’t recommend this restaurant - over hyped

1
Date of experience: Feb 01, 2026
Mng1969
Average food; poor customer service

We had to give our reservation details 3 times before we had even got to our table - ground floor, cloakroom and again just before we were seated…why so many times?! The service was terrible. We waited a long time to be served and each time that we wanted something we had to call the staff. No water top up and staff were constantly taking the drinks menus - we felt like we were being a nuisance. The food choice was limited and the taste average. The green bean tempura was the only stand out dish! The final nail in the coffin was being told after being seated that we couldn’t order any of the set menus because we needed 2 hours to consume it!! Really?! I can’t recommend this restaurant - over hyped

1
Date of experience: Jan 31, 2026
Bryan Smyth
Awful customer service.

Had an early dinner on New Year’s Eve 2025 with friends at SushiSamba in the W Hotel Edinburgh. The service was awful and even after escalating to management are issues were completely ignored.A real shame, as I’m a regular customer and enjoy the delicious dishes, but not going back.

2
Date of experience: Dec 31, 2025
JoyHD
Was told I couldn’t have diner…

Just arrived at Sushisamba and got told that I couldn’t have diner because my children (13 and 15) were too young… drove 30 minutes for nothing, GM Andrea Gerli didn’t want to make an exception, really terrible service

1
Date of experience: Oct 11, 2025
Carl
More than disappointing

Just popped into Sushi Samba in Covent Garden’s hoping to get a good Bloody Mary and sadly received what tasted like salty water. I couldn’t finish it so then ordered a spicy margarita and it was so sweet I also couldn’t finish it. Then tried to order a rose and received what looked like raspberry juice. That was the end of the journey for me any don’t think I’ll be returning to Sushi Samba… ever.

2
Date of experience: Aug 25, 2025
Alison P
Great sushi but customer service needs…

Great sushi but customer service needs improving at the Heron Tower.

4
Date of experience: Aug 15, 2025
Willard Hughes
Delicious food, wonderful service by Lakshmi

The food was delicious with an extensive variety of things to choose from. Our lovely waitress Lakshmi welcomed us, guided us through the menu and helped us choose options based on our dietary preferences. She was super smiley and friendly which added to our lovely experience here!

5
Date of experience: Jul 06, 2025
Carissa
Sushisamba Covent Garden

Sushisamba Covent Garden. Excellent food & staff. Really enjoyed ourselves & wouldn't hesitate to go back.

5
Date of experience: May 31, 2025
LikeonelGamer
Everything overpriced,when i said…

Everything overpriced,when i said everything is everything, £ 9.20 for a bottle of beer? A place only for rich people.

2
Date of experience: Apr 05, 2025
Angelina
Food was ok but nothing to write home…

Food was ok but nothing to write home about. Service was a disaster - didn’t deliver one dish then waitress kept looking at her watch and reminding us that we only had 90minutes (we had loads of time and finished our meal in easily less than that). Awful experience considering we spent close to £300 between the two of us (insta-kids next to us spent way less and were allowed to stay for well over 90mins!!).

1
Date of experience: Feb 01, 2025

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