Review Time
My original purchase was sent out very quickly from the day I ordered. However, I noticed that the shipping status seems to be on hiatus and has not changed. I then reached out to customer support to inform them about this. Melanie was the one who assisted me throughout my journey. Melanie initiated a request to their delivery partner and got a reply that we can only check in after 45 days.I did just that once the 45-day timeline was up. Melanie then assigned me to send a second package with my order. I am happy to say that I got the second package and is now enjoying my Swanwick glasses. Kudos to Melanie and the team for ensuring that I get what I paid for.
I came to Swanwick Sleep on the recommendation of Dr. Jockers as I had multiple poor experiences with other blue light blocking glasses from other companies such as Reader and a pair from Amazon. My initial order of a daytime, no magnification order with clear frames and long side arms was messed up. I ended up with a pair of evening, 2.0 magnification, black framed regular length side arms. It was a bit of hassle to get the return handled and the time it took from Swanwick to send the correct pair was not the quickest. When the new package arrived, the outer box was damaged, but thankfully the glasses were fine. I've used the glasses for a few days now at work (I'm a high school English teacher, so a LOT of online reading). It's definitely helped; I don't feel the eyestrain that I did without the glasses or with the other pairs. BOTTOM LINE: the product's great but the customer service and shipping could be better.
I came to Swanwick Sleep on the recommendation of Dr. Jockers as I had multiple poor experiences with other blue light blocking glasses from other companies such as Reader and a pair from Amazon. My initial order of a daytime, no magnification order with clear frames and long side arms was messed up. I ended up with a pair of evening, 2.0 magnification, black framed regular length side arms. It was a bit of hassle to get the return handled and the time it took from Swanwick to send the correct pair was not the quickest. When the new package arrived, the outer box was damaged, but thankfully the glasses were fine. I've used the glasses for a few days now at work (I'm a high school English teacher, so a LOT of online reading). It's definitely helped; I don't feel the eyestrain that I did without the glasses or with the other pairs. BOTTOM LINE: the product's great but the customer service and shipping could be better.
I love this new night light…it is allowing us to have a light showing us the way in our bathroom at night, yet does not shine so brightly to keep us awake in our adjoining bedroom. Game changer..and such an easy adjustment of brightness desired.
I love this new night light…it is allowing us to have a light showing us the way in our bathroom at night, yet does not shine so brightly to keep us awake in our adjoining bedroom. Game changer..and such an easy adjustment of brightness desired.
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Swanwick Sleep is the original creator of Swannies® Blue Light Blocking Glasses, trusted by sleep experts, athletes, and professionals worldwide. Our scientifically backed blue light glasses, sleep masks, and wellness accessories are designed to improve sleep quality, boost focus, and reduce eye strain from screens. Discover how Swanwick helps you sleep better, feel energized, and perform at your best—day and night.
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