Review Time
Updated November 2023: I did get a refund on the glasses. The return process was painful which required multiple follow-ups.Their return process may be a scam. Here's my experience in detail:Oct 14, 2023, 15:42 PDTHello,The glasses were too tight for my face. I would like to request a refund.Thank you.Jason Melanie Viaje (Swanwick)Oct 15, 2023, 11:42 PDTHi Jason. I'm sorry to hear that. Before you decide to return your Swannies, the classics do come in regular and large. Would you like to try either one of these?Thank you,Melanie ViajeCustomer Solutions SpecialistSwanwick+1 (855) 441-2008Oct 16, 2023, 07:37 PDTHi Melanie,Thanks for checking. They fit the size of my face but the arm springs don’t have enough flex which is what is causing the problem. I’d prefer to return them. Thanks.Sent with my iPhoneAfter not hearing back for 1 day I sent this:Oct 17, 2023, 09:36 PDTPlease advise.Sent with my iPhoneMelanie Viaje (Swanwick)Oct 17, 2023, 11:03 PDTHi Jason. Your return request has been submitted. Once I get an update, I will inform you.Thank you,Melanie ViajeCustomer Solutions SpecialistSwanwick+1 (855) 441-2008Their site reads:RETURNSIn order to be eligible for the 100% Satisfaction Guarantee, you must return the purchased product. In certain instances involving defects, we may waive the return requirement in lieu of photographic verification. Refunds cannot be processed for products that cannot be accounted for, or returned, including lost items.POSTAGE ON RETURNS AND EXCHANGESIf your shipping address is in the US, UK, Canada or Australia, we will provide you with a prepaid return label to ship your return or refund. We are not able to provide hard copy return labels and customers will be responsible for printing their own labels. Customers are responsible for packaging any returns.If you are located outside of these regions, you will be responsible for purchasing postage on returns and exchanges to our US or UK returns facility.Buyer beware. I should have ordered them on Amazon which at least has a no hassle return process. If they end up refunding me the $96.79 I'll update this review.
Been having a terrible eye strain and headaches and these glasses solved all my issues! I both wear the the Day Glasses (light yellow lens) when I'm on my computer during the day and switch to my Night glasses (orange lens) in the evening before I go to bed and while scrolling at my phone. I also wear the night frame every time I wake up in the morning so my eye can adjust to the natural lighting. And this routine works wonders ever since. Sharing this to help someone experiencing the same problem as mine.
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Swanwick Sleep is the original creator of Swannies® Blue Light Blocking Glasses, trusted by sleep experts, athletes, and professionals worldwide. Our scientifically backed blue light glasses, sleep masks, and wellness accessories are designed to improve sleep quality, boost focus, and reduce eye strain from screens. Discover how Swanwick helps you sleep better, feel energized, and perform at your best—day and night.
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