Review Time
tried the service briefly and noticed that they hide their international wire transfer fee ($45 per transfer) quite effectively. After realizing this, I switched to IBRK. Before doing so, I submitted a GDPR request to have my data deleted. I understand that they must retain some data for legal purposes, but Brad, my customer support agent, did not seem to understand this. Despite explicitly requesting that all data not legally required to be retained be deleted—numerous times—I received no resolution. As a result, I had no choice but to file a complaint with my national DPA office.
I was stuck when trying to figure out why something happened.. I contacted Help support for the first time and was chatting with a human in less than 2 mins. The guy helped me untangle my issue and I am good. TastyTrade is a genuinely good quality product and the people who run it seem like really good people too (Tom and Tony)
Barrett took the extra time to explain to me some processes regarding margin calls that I previously wasn't aware of. He not only took the time to educate me, but did so with a positive attitude and good spirits along the way. He made my day, and I wanted to be sure his team/manager was aware of how valuable his approach is to someone like me--your customer.
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We believe in do-it-yourself investing. We think controlling your own money can be more rewarding than relying on money managers or robo-advisors who put your portfolio on autopilot.
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