postfinance.ch

1.5
1.5 Based on 21 reviews

PostFinance is the number 1 in Swiss payment transaction services and e-finance, electronic account management....

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Average Rating

1.5

/
5

21 Reviews

5 Star
5%
4 Star
0%
3 Star
10%
2 Star
14%
1 Star
71%

All Reviews

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jiru ralice
This bank is ok, if you don't expect any Xtra service. Especially, if you need bank account and don

This bank is ok, if you don't expect any Xtra service. Especially, if you need bank account and don't have a physical permit for residency. But what I definitely wouldn't do is to apply for a credit card with this institution! Absolutely pointless. There are no benefits for you since you have to pay 50 francs fee for a year and they only give you a very small percentage of every purchase. Honestly, I really wonder what dumbass have came up with these conditions 🤔. A very surprising discovery for a Swiss Bank

2
Date of experience: Feb 17, 2026
jiru ralice
This bank is ok

This bank is ok, if you don't expect any Xtra service. Especially, if you need bank account and don't have a physical permit for residency. But what I definitely wouldn't do is to apply for a credit card with this institution! Absolutely pointless. There are no benefits for you since you have to pay 50 francs fee for a year and they only give you a very small percentage of every purchase. Honestly, I really wonder what dumbass have came up with these conditions 🤔. A very surprising discovery for a Swiss Bank

2
Date of experience: Feb 17, 2026
Christophe du pont Jean
The worst bank and the most shitty…

The worst bank and the most shitty services and the disaster client services

1
Date of experience: Dec 02, 2025
Mahamed Adan kalmoy
Woow

I love Postfinance

5
Date of experience: Oct 16, 2025
Andrej Marffy
E-banking not functioning

The e-banking ist not functioning extremely often at Swiss night time. I'm often abroad and have time difference, so I usually can only use Postfinance's e-banking and trading at Swiss daytime. So frustrating.

2
Date of experience: Sep 17, 2025
Maria
PostFinance Staff not able to clarify…

PostFinance Staff not able to clarify why it was cancelled the access to my account. The answer was “wait for a call tomorrow”. Apparently the bank deals with customers by phone!!! Very strange nowadays when is common to get fraudulent situations through phone calls.

1
Date of experience: Sep 04, 2025
Quack
terrible banking service

terrible banking service, only headaches with them

1
Date of experience: Aug 31, 2025
Jeffrey Van der Meule
Okay bank but dont expect top service

Okay bank but dont expect top serviceJust left them as a client. Commercials (earlier this year) show how there is buyers protection when you buy with their credit card. However, any disputes (obviously written, and send via post) need to be in within 30 days. That is never enough time to settle a dispute, or conclude that you need to use the buyers protection of the Creditcard. Postfinance will therefore always reject your claim. The buyers protection is a marketing tool but will give you a false sense of security. App is not super intuitive but other banks do not necessarily have anything better. Price is fair (in comparison to other banks), but in case you have more difficult questions and you need to ask someone over the phone, know that you will have to pay per minute for client service.

3
Date of experience: Aug 14, 2025
Csaba
postfinance insurance for a car

Had postfinance insurance for a car, car got stolen while on holiday in spain, didn't even try to help us get a rental or give any help what so ever for 2 days, almost got left on the streets, stay away

1
Date of experience: Aug 13, 2025
Lilibet L.
Just getting worse and worse..

A real disaster.Keep doing maintenance almost on a weekly basis, to change the color of the letters. You should focus on improving the platform concretely for your paying customers. Especially they pay a lot , far too much for what they get. Bye for good

1
Date of experience: Jul 21, 2025

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