tgjonesonline.co.uk

1.2
1.2 Based on 21 reviews

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21 Reviews

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Refuses to follow UK consumer law

TGJones refused to refund a £1.99 delivery fee after I cancelled before delivery — violating the Consumer Contracts Regulations 2013 (Regulations 29 & 34).If this happens to you, cite those regulations in writing and report them to Trading Standards. If they still refuse, raise a chargeback — your bank will refund you in full.

1
Date of experience: Oct 06, 2025
Mr Layton
Avoid at all costs

Absolute scam. Ordered a book showing as in stock and paid extra for next day delivery. It's been 16 days and still no book. Refund requested, not holding my breath though!

1
Date of experience: Oct 04, 2025

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