tgmwatch.com

3.1
3.1 Based on 21 reviews

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Average Rating

3.1

/
5

21 Reviews

5 Star
32%
4 Star
5%
3 Star
27%
2 Star
0%
1 Star
36%

All Reviews

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Review Time

Absolutely love my new watch!

I'm thrilled with my new watch featuring a Seiko movement! It arrived just as depicted on the website, with perfect style, color, and careful packaging. Although it took nearly a month to arrive due to customs, the customer service was prompt in their replies. Thank you for this amazing watch!

5
Date of experience: Dec 06, 2025
Vicary Brooks
Terrible experience with my order

I placed my order on November 17, only to be informed later that the item was out of stock. After canceling the order and requesting a refund, I was told it would be processed, but nothing has happened to date. This feels like a scam; I urge others to avoid making purchases here. I've even emailed to report this situation to the authorities. It's a deceptive operation.

1
Date of experience: Dec 05, 2025
Valentine Wilson
Frustrating experience with my order

I placed my order on November 17, only to be informed that the item was out of stock. After canceling my order and requesting a refund, they assured me it would be processed, but nothing has happened so far. This feels like a scam, and I regret making a purchase here. I've even contacted authorities about this operation.

1
Date of experience: Dec 05, 2025
Disappointment with refund process

I placed an order on the 23rd and was notified the next day that the item was unavailable. I requested a refund instead of a replacement, but as of today, the 3rd, I have not received any confirmation. While I’ve received responses to my emails, my refund remains unprocessed. I'm quite disappointed with the service and hope for a swift resolution.

1
Date of experience: Nov 23, 2025
Melvin Price
Frustrating wait with no updates

It’s been a month since I ordered, and I have received no clear tracking information. Attempts to contact support have resulted in inconsistent replies. I eventually learned that my package is stuck at customs and won’t be released without further action. This has been a true nightmare!

1
Date of experience: Nov 18, 2025
Pepper Morris
Good variety but shipping issues

The selection of models is impressive, and customer service was helpful. However, the shipping process took two tries, and I faced unexpected customs fees, which I had to cover.

3
Date of experience: Nov 13, 2025
Justin A.
Exactly what I was hoping for!

The watch met all my expectations—it's lovely and operates smoothly. I just wish I had received it sooner!

5
Date of experience: Nov 08, 2025
Vivian Hughes
Untrustworthy service

I experienced issues with my order of four watches, receiving incorrect tracking information. Upon checking, I discovered that the items were already delivered on November 6th, 7th, and 8th. This has been a frustrating experience.

1
Date of experience: Nov 03, 2025
Martin Rogers
Disappointing product delivery

While the watch I received was similar to what I ordered, it wasn't exactly what I expected, leaving me disappointed. I’m not interested in pursuing a resolution. The marketing is great, but that’s where it ends. I do NOT recommend purchasing from this seller.

1
Date of experience: Oct 15, 2025
Jessie M.
Great watch, but strap quality issues

The watch looks fantastic, but the strap quality is lacking; one of them broke off at the lug end.

3
Date of experience: Sep 23, 2025

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