Review Time
I received a quote in the mail for Homeowners policy for $1897 yrly. However when I called, the quote changed to over $3000 yrly. The reasons I got were fabricated; saying insurance history inwhich I have not had any loses in over 5 yrs. Then the mailed quote was generated over 3 months ago, and mailed out recently. False advertisement to get me to call them.
Levi of TGS insurance signed me up for an auto insurance policy for Progressive. I am a cae giver for my parents who do not drive, no driver's license but were still charged as drivers. I called Levi over the course of 2 weeks and he never called me back. I called progressive and worked out a deal myself, but the policy is still higher than negotiated by Levi. Never will deal with TGS agency again
Broker by the name William Berry communicates with you to sell a policy, but a no response when you inquire about the policy afterwards. TGS Insurance doesn't appear to be a professional company with any sense of service either. There is no actual people listed in their website to request help -just a bunch of useless generic contacts. I own a bunch of businesses and properties, for each of which I get a policy quote every year. This place lost my business as I don't appreciate their lack of professionalism or customer care.
Be careful with their FALSE MARKETING!!As my HO insurance is coming up for review, I received 2 marketing quotes (1 via mail and other via email). Since both were considerably less for the same coverage than my current insurer, I contacted them by phone. Once I had an agent on the phone and after more than 30 minutes of figuring this and figuring that, the agent came back with a quote 2 to 3 times what the marketing pieces had "offered".
If I could give them -5 stars, I would. My high-end car was vandalized, and they’ve done absolutely nothing to help me. This is hands-down the worst customer experience I’ve ever had.I’ve fired them and I’m ditching Progressive too—the company they pushed on me—because they’re trying to stick me with a used window for my brand-new Corvette.The agency also failed to honor my policy change when I added my new car for the exact same coverage as the one I removed. Instead, they claimed they had to “investigate” my phone call, saying it would take 24–48 hours. Now they say it won’t be resolved until next week, leaving me with one car I can’t even use because my husband needs it.They’re untrustworthy liars who clearly don’t care about their customers. I’ve felt nothing but frustration and stress since the moment I called them. Stay far, far away from this agency.
Would be no stars but not available got a letter from them with all information completely wrong to switch my insurance Started with my insurance would expire soon (policy reneeed over a month ago) and wend down from there Would not deal with these idiots if only insurance available. A complete jumble of incorrect infoOnly a fool would deal with these idiots.
Just got the mail. Double window envelope with "HOMEOWNERS INSURANCE RENEWAL NOTICE" in bold print between the windows. Obviously an attempt to make you think this came from your actual insurance company. If they can be this deceptive to get your business, imagine what will happen when you file a claim.
Iris was helpful, friendly and took the time to solve my issue! I've been with TGS for years now and it's because of agents like him who go the extra mile to make sure my questions are answered and I get the help I need. I'll never use another company again!!
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Texas License # 1954551
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