Review Time
Emails go unanswered, and the automated chat system is ineffective, only serving to frustrate customers. The low prices are misleading. I regret using this service. Now I must wait 15 days before I can reach out to my bank for a refund to find a more reliable business.
I've received no replies to my emails, and the automated chat system is ineffective, seeming designed to avoid assisting customers. The low prices seem like a trap. I regret my choice and now have to wait 15 days before I can contact my bank for a refund so I can go to a reliable business.
I ordered a bow and bolts, paid for both the product and shipping, and after 2 weeks, I still haven't heard from them. They told me to pay the courier directly and that I'd be refunded later. I found this unacceptable, and the representative implied I wouldn’t receive my order.
I've been waiting for three months for my orders. There's zero communication from them, and I have no idea where my items are. They don’t answer calls or emails, leaving me frustrated. I've spent over £100 with no tracking or updates. Do yourself a favor and avoid this unreliable company.
My daughter placed an order on January 5th and received confirmation, but since then, we’ve had no updates. The website is down, and phone calls go unanswered. One suggestion was to send a signed letter giving them 28 days to fulfill the order or issue a refund.
I ordered a bag that was listed as in stock on December 2nd, but it only arrived in the second week of January. Despite my attempts to cancel the order before it shipped, I received no response. The courier dropped it off and left, denying me the chance to refuse it. I’ve reached out for a refund with no answer. Avoid this seller.
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