Name: thebigphonestore.co.uk
Telephone: +447708883000
Rating: 4.7

Douglas Owusu Guest

I ordered iPhone on 2 different occasions. The phones came neat and well packaged two days after ord

I ordered iPhone on 2 different occasions. The phones came neat and well packaged two days after ordering on both occasions. So far ,I’ve not received any complaints from the persons I bought them for. Thumbs up The Big Phone Store 👍

Date of experience: Feb 23, 2026

Leopold Keyes Guest

1 week ago

I am very pleased with the iPhone 11 Pro Max that The Big Phone Store supplied me with, and took the

I am very pleased with the iPhone 11 Pro Max that The Big Phone Store supplied me with, and took the precaution of ordering a new battery upgrade, as past experience has shown that this is often the weakest link with refurbished iPhones.

Date of experience: Feb 17, 2026

Mark Guest

1 month ago

Found the perfect be refurbished phone for my son birthday it looks brand new couldn’t see any marks

Found the perfect be refurbished phone for my son birthday it looks brand new couldn’t see any marks got some accessories they even fitted the screen protector and came with warranty and packaging was good

Date of experience: Jan 30, 2026

Noel Guest

1 month ago

Excellent experience with fast shipping.

Had a great experience. Delivery was prompt. The battery was at 89%, and the device, described as ‘very good condition’, was in pristine shape. I've already suggested this to others.

Date of experience: Jan 03, 2026

Lucas Sanders Guest

2 months ago

Received a phone that was far from new.

I purchased a phone advertised as brand new. The box arrived sealed, but it turned out to be an upgrade from someone else, which was later blacklisted due to unpaid bills by the original owner. This happened last year, and I just realized my review was taken down. I advise against buying from this seller unless you're prepared for the possibility that your phone might end up unusable.

Date of experience: Dec 19, 2025

Newton Butler Guest

2 months ago

Exceptional service and product quality!

Exceptional service! The phone arrived in even better condition than I anticipated. I was also thrilled that they were able to apply a discount code for me. After reaching out via email for a refund, it was processed within just two days.

Date of experience: Dec 15, 2025

Johnson C. Guest

2 months ago

Impressed with Pre-owned Purchase

I was initially hesitant about buying a pre-owned smartphone, but the support team answered all my questions. After making my choice, the device arrived in excellent condition—no scratches and fully functional. I'm extremely happy with my purchase.

Date of experience: Dec 08, 2025

Ealdwulf T. Guest

2 months ago

Upgrade Success

I wanted to upgrade my older phone and found a 128GB model in great condition at a fantastic price from a reputable online store. Everything they described about the phone was accurate, and I'm very satisfied. I would recommend them anytime! 😎👍

Date of experience: Dec 08, 2025

Nia Sanders Guest

2 months ago

Smooth Purchase Experience

The website made it easy to browse phones, and I felt secure throughout the process. The phone arrived quickly and met my expectations.

Date of experience: Dec 08, 2025

Rhiannon C. Guest

2 months ago

Clear and Simple Process

I needed a phone for a specific app but didn't want to buy new. The seller provided clear information, and the ordering process was straightforward with prompt delivery.