Review Time
I ORDER BOOTS ON DEC 11 I USED PAYPALTO PAYIT SHOWS DELIVERED ON DEC 26 THEY PROVIDEDA TRACKING # ITS A CHINA TRCKING # BUT NOUSPS TRACKING # SO THEY CANNOT TRACK IT. ICONTACTED PAYPAL AND THEY GAVE ME THEY SAME INFO DELIVERED AS DEC 26 AND PAYPAL COULD NOT DO ANYTHING.
I ordered boots and tracked them to find out they were delivered to another address. I got documentation from USPS and I keep getting a generated email from Sandra with no explanation but to get the documents needed. This company needs to be investigated and everyone of us scammed need credited. They will continue if not stopped!!!!
I ordered a pair of boots on 11-23-2025, a tracking number was given and indicated that the package was delivered, but the boots were never delivered to me. I was told to contact the courier which was USPS so I did and I was told the package was delivered to a different address under a different name. I sent them a copy of the tracking label provided to me by the post office on 12-19-2025 and have not heard back from them since.
Ordered Boots on 11/22/25Still have not received them on February 6th 2026And they will not Refund the money or replace.Even with the Post Office information showing they sent it to a different address than was on the initial order February 6th 2026 and their Customer Service is not even close to what they claim on their AdsBeware of ordering from this Company!I should have double checked the Company before ordering I know it is too late, but now I am seeing many bad reviews on the Product and Service of Boston Boot Company
01-20-2026I ordered a pair of boots from this website on 11-23-2025. I never received a tracking number until I contacted The Boston Boots which indicated the package was delivered on 12-14-2025. I checked my door camera and didn't receive any packages on that day, also I have USPS Informed Delivery and no mention of any delivery from The Boston Boots, so I contacted The Boston Boots, and Sandra (Premier Trust Store) who was was supposed to look into this suggested that I should contact the courier(USPS) which I did only to find the tracking number provided by The Boston Boots was from a different company / sender for a different person with a different address to which that package was delivered to. I have contacted them several times after providing proof of their mistake, they have not responded other than auto generated emails that don't address the issue. Still unresolved. I contacted my bank to report this issue, hopefully it will be resolved soon.
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