Review Time
The company fails to send merchandise that has been ordered and paid for. They provide a fake untraceable tracking number which they later use as evidence that the merchandise package was delivered to the address listed on the order. The tracking information slip doesn’t not provide the name of a US Carrier that delivered the package making it impossible to verify that a delivery was made. (The USPS is unable to use or search for the package using the tracking number provided by the company.) They will then claim to attempt to locate the package on their end but do not provide any follow up or evidence that attempts have been made or that the package has been located. In addition they will request that the customer obtain a proof of loss document through the USPS.
PLEASE reconsider before placing any order with this company.
The company fails to send merchandise that has been ordered and paid for. They provide a fake untraceable tracking number which they later use as evidence that the merchandise package was delivered to the address listed on the order. The tracking information slip doesn’t not provide the name of a US Carrier that delivered the package making it impossible to verify that a delivery was made. (The USPS is unable to use or search for the package using the tracking number provided by the company.) They will then claim to attempt to locate the package on their end but do not provide any follow up or evidence that attempts have been made or that the package has been located. In addition they will request that the customer obtain a proof of loss document through the USPS. PLEASE reconsider before placing any order with this company.
Looks like I am not the only one who got scammed.Same issue: ordered boots but did not receive them. They provided a bogus USPS tracking number. Items are made in China. Not anywhere near Boston.Total scam.My $40 was not refunded.
Item never receivedThe name of the company is extremely misleading. Considering that the products origin is not a US-based company. I placed my order on 23rd of December was billed on the 24th. Today is 13th of February 2026, I have yet to receive my merchandise. The tracking number for the item is useless. After reading other reviews this seams to be a common occurrence.I will be disputing the charges with my bank.
I saw the reviews of people never receiving their order. I thought that would be me but I did receive the boots approximately 5 weeks after ordering, BUT, they were NOT as advertised. The size was MUCH smaller than ordered (not even marked on the shoe) and the "fur" inside was SO cheap and flat. There was NO cushioning or "fur" on the footbed and the sole was a piece of molded foam. Couldn't get any worse, except maybe not getting anything like other people.
I ordered a pair of boots from Boston Boots on December 16,2025, and my order was confirmed and my debit card was charged by my bank on December 17,2025. I was given a false tracking number stating my boots had been shipped and the item had been fulfilled. I cannot track the order as no carrier was identified. I still have not received the order or an explanation from the company as to order status.
They took my money on 12/20/2025...but never delivered. Today 2/11 they say they were delivered. No proof and no boots. All lies!! Don't buy from them ..they are from China and should not be called Boston. Calling my credit card to get a refund since I have tried from this company.
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