thecargroup.co.uk

3.1
3.1 Based on 41 reviews

The Car Group used car showroom in Bury. We have a massive range of used cars for sale all under one roof which be known as UK's Largest Indoor Heated car dealer showroom. We offer Click & Collect & Order Online with UK nationwide delivery available for...

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Average Rating

3.1

/
5

41 Reviews

5 Star
49%
4 Star
2%
3 Star
0%
2 Star
5%
1 Star
44%

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Raydon Tan, why did U betray me after 1 years of being good to me, Do you know that all the funds a

Raydon Tan, why did U betray me after 1 years of being good to me,
Do you know that all the funds are from me and there's no hiccups on the monthly installments. The funds are all from my hard work.
Now U listen to 1 lady to change the 13s minibus status. How interesting.
Anyway, its not over yet to play both your game.
Thank you for ignoring my WhatsApp messages.
Jimson, U introduced him to me and hope U can said something.

2
Date of experience: Jan 25, 2026
PC2145Y is considering viral at transport groups

Raydon Tan, why did U betray me after 1 years of being good to me, Do you know that all the funds are from me and there's no hiccups on the monthly installments. The funds are all from my hard work.Now U listen to 1 lady to change the 13s minibus status. How interesting.Anyway, its not over yet to play both your game.Thank you for ignoring my WhatsApp messages.Jimson, U introduced him to me and hope U can said something.

2
Date of experience: Jan 23, 2026
stempetcie
After selling services is really…

After selling services is really terrible. No one answer to your calls. They give you a number for services but they denied to support me and just said we are not able to cover your annual services. I’ve spent by my own. Really disappointed and never back to them.

1
Date of experience: Nov 11, 2024
drlu7496
Beware

Beware…. bought a car 2 weeks ago and booked in for some issues.Received a call today saying business was now closed and they are unable to help.They also did not complete DVLA transfer of ownership documents.

1
Date of experience: Nov 04, 2024
Ben
FRAUDULENT SCAM OF A COMPANY

FRAUDULENT SCAM OF A COMPANY, DO NOT GIVE THEM ANY MONEY. Completely unprofessional. I originally saw a car on Autotrader which I fully intended to purchase. After calling The Car Group, I managed to get through to someone to query whether the car was still available. I was told that the vehicle wasn't currently at the showroom as it was having work done on it but it would be back the next day and I could book a test drive. I arrived the following day to test drive the car but it wasn't there. I was told that the gaffers son had taken the car and they were trying to get it back. I was expecting a call in the next day or so, which I never got, so I went back to the showroom yet again and was told it would definitely be back in the showroom the following week and if I paid a reservation fee, it would be taken off sale. I paid £100 to reserve and yet again, another week went buy and I had heard nothing. I returned to the showroom AGAIN, only this time I found that the gates were completely padlocked and the showroom was closed - on a Saturday!! After some digging I found the salesman's instagram account after not being able to get hold of a single person and I messaged him to find out what was going on. I've been told that one of the old directors has done the company over and all vehicles had been removed. I was assured I would be refunded the £100 as the company is still trading however I'm yet to see this. Absolute disgrace to be honest.

1
Date of experience: Nov 02, 2024
Roger Cooper
I recently got my new car from The Car…

I recently got my new car from The Car Group and had a great experience. The staff, particularly Kevin and Adam, were extremely helpful, ensuring everything from paperwork to part exchange was handled efficiently. They were attentive to details, like sorting out a mark on the bonnet before purchase, and made the entire process smooth. The friendly atmosphere and knowledgeable advice made me confident in my decision. I walked away with peace of mind, and I would definitely recommend The Car Group for anyone in search of a new car.

4
Date of experience: Oct 30, 2024
Tallulah
Pointless

Pointless them having an 'Aftersales' department as they never reply. Think ive called, emailed etc around 50/60 times.. Promised call backs, promised to give the information I needed - Nothing. Amazing showroom but seems like there no one there

1
Date of experience: Oct 29, 2024
Dark_feather02
Review

Addy was very informative and answered all questions accurately.

5
Date of experience: Oct 28, 2024
Brenda Long
Easy and quick process to get a car we…

Easy and quick process to get a car we wanted. Thanks Adnan

5
Date of experience: Oct 28, 2024
Stay away or you regret it.

Let me give you a piece of advice stay away from the car group or you'll regret it by every single cell in body.you either take my word for it as it's "word to the wise" or you don't but believe you me,you don't wanna a car from this dealership because they are not honest,not helpful, don't care about their customers,will take advantage of you and screw you over in every which way.

1
Date of experience: Oct 28, 2024

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Business Details

  • The Car Group used car showroom in Bury. We have a massive range of used cars for sale all under one roof which be known as UK's Largest Indoor Heated car dealer showroom.

    We offer Click & Collect & Order Online with UK nationwide delivery available for second hand cars. Also we offer best rate of Car Finances on HP & PCP and RAC Warranty.

    The Car Group is a trusted and reputable used car dealer company based in Greater Manchester, dedicated to providing best Bury car sales. Our staff always deal fairly and responsibly throughout our day-to-day business.

    We guarantee competitive prices and value for money on our Pre-owned cars & Part Exchange in car supermarket. We also have multilingual staff to assist you with any language needs.See more

  • email info@thecargroup.co.uk
  • call 01617977977
  • language https://thecargroup.co.uk

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