thecpapstore.ca

4.7
4.7 Based on 45 reviews

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Average Rating

4.7

/
5

45 Reviews

5 Star
92%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
6%

All Reviews

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Review Time

stella macFarlane
I found a Canadian company to get my CPAP supplies and was so excited to place my first order. Grea

I found a Canadian company to get my CPAP supplies and was so excited to place my first order.
Great experience, product arrived very fast and was exactly the same as what I expected. Would and will definitely order from this Canadian company again.❤️

5
Date of experience: Feb 15, 2026
Ross Chevalier
During a hospital stay my water reservoir and primary hose were damaged. None of the local sellers

During a hospital stay my water reservoir and primary hose were damaged. None of the local sellers had any stock and one that claimed they did sent me the wrong reservoir. Twice. I found The CPAP Store online. Everything in stock, very fair pricing and reasonable cost for delivery. Ordered and received ship notification the next day. Arrived in two days although Canada Post misplaced it on delivery but I have everything now. All working perfectly. I will definitely use this company again because those reservoirs are pretty poorly made and hoses tear at the joints from time to time. A great service provider

5
Date of experience: Jan 13, 2026
Stacey Baker
Here's the facts, I went to a sleep apnea clinic, they charge 1800 to 2200 bucks for the resmed 11 c

Here's the facts, I went to a sleep apnea clinic, they charge 1800 to 2200 bucks for the resmed 11 cpap machine, Here at the cpap store I get the same machine, with a mask, and 12 filters, I paid 1000 total after tax.

What does that say about those sleep apnea clinics? It says to me they are ripping off the system, your benefits, your insurance company if your using one, or you personally if you dont have benefits.

I can't stand seeing companies take advantage of this type of medical equipment and the people that need them. Why charge double? Why pay double?

I ordered my new machine and it showed up the very next day, im talking 20 hours later.

If you want affordability in this economy and you want great service and fast service, this is the place to go. I swear you will be happy, at least happier than paying double to some D-bag company that's ripping everyone off.

5
Date of experience: Dec 11, 2025
RaikSquid
Simple Ordering and Quoting

The ordering and quote process was straightforward! Delivery was excellent, with shipping updates and follow-ups. The prices are competitive!

5
Date of experience: Dec 11, 2025
Fred L.
The Reality of Pricing

I visited a clinic for sleep apnea treatment, and they quoted between 1800 to 2200 dollars for a specific CPAP machine. However, at this store, I got the same model, along with a mask and 12 filters, for just 1000 dollars after tax. This raises questions about the clinic's pricing practices. It feels like they are exploiting the system and patients, especially those without insurance. I can't tolerate seeing businesses profit from essential medical equipment. Why charge so much more? I received my new machine the very next day, just 20 hours later. If you're looking for affordability and excellent, prompt service, this is the place to choose. You'll definitely feel better than overpaying elsewhere.

5
Date of experience: Dec 08, 2025
BR29
Outstanding Service

I ordered a CPAP machine late Wednesday, and it shipped the next day after a personal call confirming I had selected the right model for my needs. It arrived on Monday via Canada Post. Exceptional service - thank you!

5
Date of experience: Dec 04, 2025
devilsarc
Great Prices and Fast Service

This was my first experience with the website, and I found it user-friendly with competitive pricing. I appreciated that it's a Canadian company from B.C. My order arrived in four days, and I'm adjusting to the new mask. The store has been in touch via email to ensure everything is satisfactory. I plan to continue using this service for my supplies.

5
Date of experience: Dec 03, 2025
Excellent Business to Work With

This is a great business to deal with, offering a smooth process, quality products, and reasonable prices.

5
Date of experience: Dec 03, 2025
Deb Cooper
Fast Shipping Every Time

Every order I've placed has been shipped incredibly fast. Good prices and free shipping make this a fantastic company to work with.

5
Date of experience: Dec 03, 2025
Lila Johnson
Top-notch Customer Support

I decided to order from this store because it is based in Canada. The service was excellent, and the delivery was prompt. I would highly recommend this store.

5
Date of experience: Dec 01, 2025

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