Review Time
The aquariums were great can’t fault them, but it’s the type of families and children that go, you have children running all round other people and when someone does speak about you it you have the manager taking sides if the family that was letting the child run havoc, just because I didn’t have a child with me they decided I must of been the one to start it. Maybe the deep should offer ONLY ADULT DAYS.
Only locals and people who can return benefit. Expensive for non local people.Adult £23.00Child (aged 3 to 15) - Must be accompanied by an Adult £17.00Children under 3 - Must be accompanied by an Adult FREE (No booking required)Full-time Student (valid NUS, University card or proof of age required) £19.50Senior (60+) £19.50
Great day visiting today found it very informative and interesting. Not too busy either. Luda one of the guides was so interesting and helpful took time to chat and answer our questions - she clearly loves her subject matter and was so knowledgeable. She even came to find us to tell us that feeding time was coming up so we wouldn’t miss it too as we had been talking about it with her earlier. Great ambassador for the company. Good value as it is an annual pass as well.
I’m sorry to be writing a review that rates the Deep as poor. I went yesterday with my 3 year old granddaughter. From the moment we stepped out of the lift into the gloom she sobbed gently, wanting her mum. We were looking forward to seeing the marine life of which there was some but my recollections of aquaria was more of it, more accessible and brighter. There was a lot of information to read - so probably not aimed at a 3 year old. I think the entry fee is steep for that age. We were in and out in under 1/2 hour. The staff were pleasant & kept our rucksacks but access to lockers would be better. Pity there isn’t public transport from the station/town centre - it’s quite a long walk away.
I visited the deep today with my 2year old grandson Kit around 1.45pm we got waved across to the counter by a male member of staff I picked my grandson up as he wanted to see the person serving us Kit picked up a sign off the counter and then put it down and the male staff snatched it of the counter and said to Kit in a rude voice leave that alone i didnt say anything but when i got home and thort about it relised i should have said something .There was no acknowledgement to my grandson and the male member of staff was very rude to him there are ways of talking to a 2 year old and being kind lead by example next time .
Really enjoyed it the first time we went about 5 years ago. Not great this time the place was packed out far to many people in there for the size of the place,booked online for dedicated time slot,still couldn’t get parked in the car park,lots of people turning up and paying to go in after not booking online which it suggests you to do. Took and hour to walk round not many displays apart from the shark tank which we enjoyed.The place was full of screaming kids one little boy especially who screamed the whole way round which was making our ears bleed it was that piercing,his parents should have taken him out as it was ruining everyone experience. Loads of prams with children that were far too young to be in there..why take a new born baby ! They will never remember it wait until they are older. Scarborough was far better and only lets in a small number at a time so plenty of space to see all the attractions.
1 star is being generous! The carpark was so full people were parking everywhere and anywhere. The wheelchair bus that took us got blocked in, we told a member of staff who said they will sort it and never did. Not alot of actual marine life! Loads of info post and models of fish etc. Disabled access was good and the toilet facilities had a hoist, movable bed and space. They didn't filter people in so we kept getting too many people looking at something at one time and this made it hard for the wheelchair user and younger children to see. Overall not too sure if we would go again, don't think it was worth the money!
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The Deep, For the oceans, For their future
Journey through the story of the world’s oceans travelling through a unique blend of spectacular marine life from warm tropical waters to the cold Antarctic seas.
See our colony of Gentoo penguins in chilly The Kingdom of Ice and learn more about the threats to their habitat, issues surrounding climate change and ocean acidification as well as animal biology and food chains.
Finally walk through the amazing glass tunnel and take in the stunning marine life swimming all around you, before taking a ride in the glass lift through the 10m Endless Oceans exhibit.
For more information, please contact 01482 381000 or visit www.thedeep.co.ukSee more
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