Review Time
Disappointed with the service. Ordered and still waiting after 10 days with no updates on tracking. Tried WhatsApp, calls, and chat support with no response. Requested a fresh batch last time and was let down again.
Outstanding service from the team. It was refreshing for a company to proactively reach out and suggest alternative options instead of merely sending a substitute. The delivery was prompt, and the service was excellent. Items arrived in great condition.
I have placed orders five times over the past year for some authentic traditional food items from another country. I have never encountered any issues. The items are well-packaged, and delivery is timely. I can confidently say that the products received are from genuine brands, and my overall experience with the service has been smooth and stress-free. While I find the prices somewhat high, I highly recommend them if you are living abroad and are particular about certain branded food products that are hard to find.
Amazing variety of products! Exceptional customer service from the moment of order to delivery! Continuous updates were appreciated! The support team paid close attention to international delivery. They ensured that my order was expedited before the Christmas holidays! In summary, reliable and trustworthy!
Today I was truly delighted—a delivery person rang the doorbell with a small parcel from another country. It contained two jars of my cough medicine, the only remedy that alleviates my throat irritation. The delivery was prompt, the package was very well packed, and there was even a little surprise inside! The service truly made my day! Thank you so much!
I initially faced some issues due to a lack of response to my three emails and messages (hence the four stars), but once I received the tracking link, everything went smoothly. Although I did not receive one item, I was promptly refunded. I'm very pleased with the products and plan to shop more, just wish the communication was a bit more reliable.
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At The Desi Food, buy a wide variety of regional and branded food products, and groceries, and get them delivered to your doorstep worldwide. We also deliver cosmetics, baby care products, Ayurveda, Unani, homeopathy, traditional Indian clothing, kitchen essentials, and more. The Desi Food serves as a one-stop solution for all your Indian needs. Order your favorite items and experience the essence of "desiness" no matter where you are in the world.See more
