Review Time
Having seen the reviews, I was a bit concerned that my glasses might not arrive before Christmas. I contacted the support team to express my need for the glasses before my holiday, and they quickly prioritized my order as urgent. They delivered the glasses within 10 days. The service was exceptional, and the glasses are wonderful.
I had seen the reviews here and was a bit anxious that the glasses wouldn't arrive before Christmas. I contacted them to explain my situation, and they quickly marked my order as urgent and delivered the glasses in just 10 days. The service was flawless, and the glasses are excellent.
This was my first experience ordering from a certain company. I was truly impressed by the swift processing of my new glasses. The entire ordering process was very straightforward, and the prices were significantly lower than those of local competitors. I would definitely recommend this service and will be ordering again in the future.
Half the price compared to my local independent optician. I have been using the same frames for years, but when they start to wear out, I usually visit my optician, which is quite costly. I decided to try a certain company, and they had my usual frames in stock. When they arrived, they were just as I expected, though it's unfortunate I had to choose an online option to save a considerable amount.
I purchased glasses from this company in June and have only worn them for a couple of months, as I own two pairs. The right arm keeps collapsing when I take them off, and despite having my husband tighten the screw multiple times, it continues to happen. I have sent three polite emails, but they seem to be ignoring me. I paid a considerable amount for the glasses and expected much better service. It appears they prioritize sales over customer service and aftercare. After reading other reviews, this seems to be a common issue regarding communication.
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Our company has been providing prescription glasses and sunglasses for over 30 years. We take pride in delivering quality and service to all our customers. Free prescription lenses and free UK delivery on all items.
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