Review Time
The website is perpetually "on sale" with a countdown clock, which is pretty typical of drop-shipping sites.The sale price is still overcharging what is a very cheaply made product. The first time I ordered the Aurora lamp, what arrived was not the product as advertised. A replacement came and it broke after a few weeks. That second lamp was also replaced and the replacement also broke after a month. The only reason this isn't a one star review is because the customer service was actually prompt, and there was no hassle when I asked for a replacement. Although now that I'm asking for a refund, I'm not sure things will go so smoothly.
I placed the order but canceled it just 8n few minutes. I was told the order has shipped but I can return the item once ot is received at no cost and the refund will be issued. I contacted them once I received the product. I was told 8 don't need to return the product and the refund has been issued. I never received the refund. I have not used the product yet so I cannot say anything about the product.
The device itself is alright. It works as advertised, even if a little bit noisy. What isn't alright is that the website claims that the orders ship from the US while in reality you'll get your shipment directly from China. Indicating that this is a Chinese product also is the manual in Chinese and bad English.And, of course, they sell it for about 4 times more compared to its price on Chinese marketplaces.You can verify my claims simply by going to AliExpress and using search by image with images from the seller's website.
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HaloSphere creates immersive lighting designed to transform everyday spaces into calming, atmospheric experiences. Our signature Aurora Lamp blends minimalist design with dynamic wave effects to bring depth, warmth, and focus to any room. We’re a small, founder-led brand obsessed with quality, customer experience, and products that genuinely elevate your environment.See more
