invoice.2go.com

4.1
4.1 Based on 1.2K reviews

Invoice2go, a BILL mobile invoicing solution. BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses. We are dedicated to automating the future of finance so businesses can thrive....

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Average Rating

4.1

/
5

1.2K Reviews

5 Star
66%
4 Star
11%
3 Star
6%
2 Star
4%
1 Star
12%

All Reviews

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Review Time

Just got so expensive

I've been using them for yrs and when it darted it was well priced but now $509 a year is just unbelievable and I'm exporting all my invoices out and going elsewhere

2
Date of experience: Sep 02, 2025
Chester Balius
*****WARNING***** DO NOT USE INVOICE TO…

*****WARNING***** DO NOT USE INVOICE TO GO THEY ARE THIEVES THEY WILL NOT GIVE YOU YOUR MONEY WHEN A CUSTOMER PAYS YOU!! **************WARNING******WARNING*******

1
Date of experience: Jul 08, 2025
Tony Bush
Professional

Great appUsed it for years .

5
Date of experience: Jul 07, 2025
STACIA WRIGHT
I have been using Invoice2Go for my…

I have been using Invoice2Go for my small business invoices for over 10 years and it has been a wonderful seamless experience for myself and my clients. It is great to be able to quickly send and track emails over the years without any issues.

5
Date of experience: Jul 07, 2025
customer
Great App and easily accessible

Great App and easily accessible

5
Date of experience: Jul 07, 2025
Sinead Darcy
Do NOT USE this as an invoicing system…

Do NOT USE this as an invoicing system for your business. There is absolutely not customer care or support if anything goes wrong. They use robots / AI and it doesn’t solve any issues . They take your money and the app will stop working so you can’t use it. Have been without an income due to this for 2 weeks and still receiving an automated response from the company. You’re much better of using a Xero!!!!

1
Date of experience: Jul 05, 2025
Matt Thompson
Extremely Disappointed After 10 Years

Extremely Disappointed After 10 Years – Proceed With CautionWe’ve been with this company for 10 years, but our recent experience has been nothing short of a nightmare. It began with an email requesting documentation regarding a credit card transaction that appeared suspicious. Out of caution, I asked for a phone call rather than submitting documents through email. A representative named Sam (no last names are provided) called and assured me the issue was minor—a failed transaction attempt by a customer—and that no further documents were needed.Shortly after that call, our account was abruptly shut down without any notice. Our merchant services were disabled, halting all incoming payments and leaving us unable to invoice clients or access any data. This directly impacted our cash flow and project timelines, causing over $100,000 in lost business and preventing employee payments.Over the course of two weeks, I received only generic responses from an AI chatbot—no real support, no direct contact. When I finally received a call from someone named Brandy, she vaguely stated that documents were still needed but could not tell me which ones, nor could she confirm if or when our account would be reviewed. The call was unprofessional, conducted from what sounded like a home environment with a TV in the background, and she provided no extension or direct line for follow-up.To make matters worse, there are currently 38 similar complaints filed with the Better Business Bureau. I strongly urge any business considering this service to be cautious. What happened to us was more than an inconvenience—it was a complete breakdown in customer support, transparency, and operational reliability.

1
Date of experience: Jun 23, 2025
A best Scaff
I’m very happy using this app and it’s…

I’m very happy using this app and it’s helping me a lot proving my business

5
Date of experience: May 29, 2025
customer
No customer care

I like the way it works, good features, the only problem, and for me it is serious problem: they do not have customer care, e.g it is impossible to change the phone no for verification code.

2
Date of experience: May 19, 2025
J Davis
They hold your money hostage

They hold your money hostage. Policy states 1-2 business day deposit times. They keep saying another 1-2 days without any legitimate reason. Currently at 5 days with another response of 1-2 more business days.

1
Date of experience: Feb 03, 2025

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Business Details

  • Invoice2go, a BILL mobile invoicing solution. BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses. We are dedicated to automating the future of finance so businesses can thrive.

  • language https://invoice.2go.com/

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