thehorecastore.com

4.4
4.4 Based on 20 reviews

The HoReCa Store is your trusted partner in hospitality success and one of America’s top online restaurant supply stores. We proudly support hotels, restaurants, and cafés across the U.S. in saving money and simplifying procurement with affordable, reliab...

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Average Rating

4.4

/
5

20 Reviews

5 Star
80%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
15%

All Reviews

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Review Time

YGuo
Quick and helpful response

I had question about a delivery and was able to get help quickly. Mark Sam was patient and understanding about the situation. Awaiting the order but currently pleased with the interaction.

5
Date of experience: Nov 03, 2025
Asa Blaze
We needed a 3 door freezer quickly

We needed a 3 door freezer quickly, and one that was affordable as we were opening a new restaurant and one week before the opening ours crapped out. I purchased from Horeca on price alone, I had never heard of them. I spoke with Adam Ryan who verified a warehouse had one within 300 miles so I purchased. It was at this point I started to wonder if this was a scam site. Every time I called the staff was so pleasant I thought no way they are real. I called Adam who assured me they were real and he sent me tracking information as soon after. It wasn't until I saw the shippers website showing pickup that I finally relaxed and felt comfortable. I had my new freezer within 5 days. I am beyond happy with Adam and his team. They treat their customers the way you would like to be treated but it rarely happens anymore. You can feel comfortable that they are real, and awesome!

5
Date of experience: Oct 27, 2025
Consumer
I needed two freezers fast!…

I was in need of two new double door freezers and I had less than 10 days with a huge beef order coming in. I tried several places and the only company who was willing to meet my timeline was The Horeca Store. I worked with Rebecca who was responsive and always available. I received both freezers on time and couldn’t be more happy with the quality of the freezers. The pricing was very fair and quality exceeded expectation but it was the great service of the team from Horeca that ensures I will buy from them again. Thanks to a great experience!

5
Date of experience: Oct 13, 2025
Sukhi Singh
I got a new freezer this morning from

I got a new freezer this morning it was so good and the proce was reasonable i cannot find anywhere else for this price and the team shriparna, Rebecca, mike and marksam helped me a lot in getting this freezer they are so helpful and welcoming.

5
Date of experience: Oct 13, 2025
EWZJF
Very good purchasing experience!

5
Date of experience: Oct 01, 2025
Jatin
Place to shop with - Recommended

I was looking for a Reach-in refrigerator for the non profit org, searching online and stumbled upon this Horeca store website. Prices found very interesting. The sales associate Mark Sam answered my number of questions patiently and assisted me to buy one what I was looking for. He was able to resolve the challenges and fulfilled the delivery before time. I recommend this store to shop with.

4
Date of experience: Sep 22, 2025
Noman Razzak
New place to shop for restaurant…

New place to shop for restaurant equipment in Houston.

5
Date of experience: Sep 16, 2025
Natili Monsrud
Great Exoeeience

But a double door, commercial refrigerator and a counter freezer from Mark Sam… He was great! Both products came promptly and are perfect for our needs. Mark say I’m really helped a lot and was great to work with :-) we will definitely reach out the next piece of equipment we need.

5
Date of experience: Sep 15, 2025
Cozy Corner Café
Great pleasure

I recently had a pleasure working with Horeca store and their representatives Mark Sam! He was so kind and patient with my order requests. He explained me that their deal is better than the competition and not only that, they offered warranty that lasts longer than what other companies have. All commercial appliances that I have ordered for my cafe work great and I will definitely be ordering more items through Horeca Store and Mark.

5
Date of experience: Sep 10, 2025
Betty
I was setting up a new bakery and had a…

I was setting up a new bakery and had a long checklist, mixers, prep tables, display cases, even basic utensils. I wasn’t sure I’d find it all in one place, but HorecaStore came through. What surprised me most was how deep their inventory is. I’d look up one item and end up seeing four or five options in different sizes or brands. Ended up saving a lot of time, not jumping across multiple vendors. They’re clearly built with restaurant folks in mind.

5
Date of experience: Aug 11, 2025

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Business Details

  • The HoReCa Store is your trusted partner in hospitality success and one of America’s top online restaurant supply stores. We proudly support hotels, restaurants, and cafés across the U.S. in saving money and simplifying procurement with affordable, reliable, and high-quality hospitality supplies. From durable commercial kitchen equipment to everyday hotel essentials and stylish tableware, we provide everything you need to deliver exceptional guest experiences.

    Our promise is simple: Save More. Stress Less.

    Save More with fair pricing, bulk value, and long-lasting products that meet the needs of every business, from boutique cafés to nationwide chains.

    Stress Less with a seamless, reliable buying experience, fast delivery, and dependable customer support so you can focus on your guests.

    Guided by the spirit of the Caregiver, Everyman, and Sage, The HoReCa Store supports, respects, and guides hospitality professionals at every step. We believe that when your guests are happy, your business thrives and that’s our success too.

    The HoReCa Store recognized as the best online restaurant supply store with complete hospitality options to help every business Save More and Stress Less.See more

  • email sales@thehorecastore.com
  • call +18664467322
  • language https://thehorecastore.com

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