theinsurancehelpline.org.uk

5
5 Based on 21 reviews

The Insurance Helpline is a Glasgow based company offering services catering to every aspect of Financial Planning – our aim is to fill our customers with knowledge about the Ppoduct or service they require so the decision they make is based on our advice...

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Average Rating

5

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5

21 Reviews

5 Star
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4 Star
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Megan Ó Ceallacháin
Cannot recommend Fenella highly enough. Proactive and efficient whilst also taking the time to make

Cannot recommend Fenella highly enough. Proactive and efficient whilst also taking the time to make sure I understood everything along the way. Would strongly recommend to family and friends.

5
Date of experience: Feb 21, 2026
Ariana R.
An Exceptional Experience with the CEO

I had an exceptional experience working with the Chief Executive Officer and Senior Financial and Business Insurance Advisor. He was truly remarkable and assisted me in securing insurance for the UK after years of unsuccessful attempts. From beginning to end, he was highly professional, knowledgeable, patient, and kind. He took the time to grasp my situation and guided me through each step with clarity and confidence. I genuinely appreciate his dedication and expertise, and I highly recommend his services to anyone seeking reliable and trustworthy insurance advice. He is truly among the best!

5
Date of experience: Jan 13, 2026
Corina Walker
Outstanding Life Insurance Renewal Experience

My spouse and I were in the process of renewing our life insurance when a friend suggested we contact a representative at the service. The representative was fantastic, guiding us through each step to help us understand our outdated policy and tailor a new one to meet our current needs. I highly recommend this service for anyone seeking life insurance advice or a policy, as the approach was purely informative without any pressure. Thank you for your assistance, and we will definitely be in touch again soon.

5
Date of experience: Jan 08, 2026
Marilyn
Outstanding Life Insurance Experience

My spouse and I were looking to renew our life insurance when a friend recommended a representative at the service. The representative was excellent, guiding us through the process of understanding our outdated policy and helping us create a new one tailored to our needs. I would recommend this service to anyone seeking life insurance advice or a policy, as there was no hard sell, only relevant information. Thank you for your assistance, and we will reach out again soon.

5
Date of experience: Jan 08, 2026
Mort Harris
Very pleasant and easy to work with

Very pleasant and easy to work with; nothing is too much of a problem.

5
Date of experience: Jan 02, 2026
Saul Hughes
Exceptional service with a personal touch

The representative made the process incredibly straightforward, adding a human touch to an otherwise impersonal industry.

5
Date of experience: Dec 17, 2025
Quentin Brown
Fantastic Service

Fantastic service from beginning to end.

5
Date of experience: Dec 02, 2025
Paddy Smith
Excellent support

The representative was wonderful, always ready with advice when needed, and very quick to respond. I have set up wills for myself and my spouse and am thrilled with the promptness. We've also established wills and power of attorney for our in-laws, who are equally pleased. Highly recommend.

5
Date of experience: Nov 26, 2025
Deb Wilson
Five-Star Service with Great Understanding

Five-Star Service with a great understanding of my complex needs, achieved through attentive listening rather than just filling out a form. I would highly recommend this service over searching endlessly online.

5
Date of experience: Nov 14, 2025
Jonnie Adams
Very supportive with clear explanations

Very supportive with clear explanations of each policy.

5
Date of experience: Nov 04, 2025

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Business Details

  • The Insurance Helpline is a Glasgow based company offering services catering to every aspect of Financial Planning – our aim is to fill our customers with knowledge about the Ppoduct or service they require so the decision they make is based on our advice and their knowledge – a perfect combination for the right type of Help. Being family run we tend to overstretch our working hours to suit our customers meaning we will always be at the other end of the phone and our dedication to this business is second to none. This has helped build The Insurance Helpline to a 25000 plus strong customer base since 2012.

    OUR CREDENTIALS
    The Insurance Helpline is a trading name of IHL (Glasgow) Ltd. (established Oct 2012).

    FCA number 591366. To check our credentials please visit https://register.fca.org.uk/ and type in 591366 to search for IHL (Glasgow) Ltd. t/a The Insurance Helpline.

    Companies House number SC434486, please visit https://beta.companieshouse.gov.uk/ to search for IHL (Glasgow) Ltd.

    We are Directly Authorised – meaning we are Governed by the Financial Conduct Authority and ARE NOT under a Network.

    We have access to the whole of the market when searching for insurance.

    We are supported by Compliance First (provider of bespoke compliance and business support services).See more

  • email fenella@theinsurancehelpline.org.uk
  • call 01412489787
  • language https://www.theinsurancehelpline.org.uk

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