Review Time
The man who was sent for my repair was lovely, able to make it for my repair earlier than planned, was nice and everything.
The problem though isn't with him, but the fact that repair couldn't be completed apparently because a certain screw couldn't be removed without damage. I'd be fine with this so long as I recieved a full refund, but I did not receive a full refund. Just know if anything goes wrong, even if it's not your fault, they won't refund everything to you.
Wrost service i sent my phone for repiar still didnt get my phone i got replacement msg from service center and they send me ups tracking number i m tracking my phone from a week but still didnt get my phone.I m businessman and all work do with phone but they dont care even i visit ups store they said likewiz didnt send express service they send your phone in normal s
Courier service after i called coustmer care they said ur phone will be deliver on monday but when contact with ups they said ur phone still in ontario wtf? I will stop my protection plan and rogers services also.we 5 members use this services everyone shocked how can they do everyone cancelled this shit services i dont know when i will get my phone back if i dont receive my phone i will shu both of companies ups and likewize
Likewise has never ever let me down, their service is exceptional, they go above and beyond for their customers. I would recommend everyone to this insurance company. They are on point. From customer service to technicians 100% reliable and on time. Thank you Likewize.
Extremely poor and delayed communication. I submitted my trade quote on December 24, 2025. It took them a long time to send the kit, and after preparing the phone and sending it, they acted as if they hadn’t received the device, which had been delivered for several days. They finally accepted the quoted amount on January 12, but since then, there has been complete silence, making it seem like they are trying to keep the phone without payment. It's a very questionable operation they are running. AVOID USING THEIR SERVICE.
I can only give one star as I wish I could give none! I could complain extensively, but I'll keep it brief. Avoid this insurance service if you plan to claim for a stolen phone. I submitted all required documents via their app, but two were rejected without explanation. After waiting an hour on the call, I had to request a callback, and the agent was quite rude.
Terrible experience, utterly frustrating! The representatives are extremely rude. They are the least helpful group you could ever interact with. This isn't just one bad experience; it's been consistently negative every time I reach out to them. They all should be let go!
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