thelowry.com

4.5
4.5 Based on 8 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.5

/
5

8 Reviews

5 Star
63%
4 Star
25%
3 Star
13%
2 Star
0%
1 Star
0%

All Reviews

Filter Reviews

Review Time

IS27
Membership Application Update

I submitted my membership application on December 6th and was told I would receive a welcome pack and membership card. I have reached out to the service several times to inform them that my pack and card are still missing, and to confirm my address details. Despite their reassurances, I am still waiting for my card. I really dislike having to file a complaint, but it seems to be the only way to address this issue.

5
Date of experience: Jan 21, 2026
Ethan Wilson
Follow-Up on Membership Application

I submitted my membership application on December 6th and was promised a welcome pack and membership card. I have reached out to the service several times to inform them that my pack and card have not arrived, and to verify my address. Despite their assurances that this would be sorted out, I am still without my card. It's frustrating to have to make a complaint, but it appears to be the only way to get this resolved.

5
Date of experience: Jan 21, 2026
Rita P.
Exceptional Service During Our Visit

The service we received when taking my elderly mother to see a show was absolutely outstanding. The representative helped us secure a more comfortable seat for her, ensuring she could keep her mobility aid with her. I sincerely hope this individual receives recognition for being such a tremendous asset. Thank you!

5
Date of experience: Dec 10, 2025
Sebastian Morgan
High Booking Fees

I recently booked tickets totaling £63, but the booking and transaction fees amounted to £9.50, which is 15%. This feels excessive and something should be done about these high charges. The tickets are set to be delivered via email and, I assume, will be automatically generated.

3
Date of experience: Apr 26, 2025
TheDumas_25
Fantastic Evening at the Show

We attended the new show ‘42 Balloons’ and enjoyed a pre-show dinner at a nearby restaurant. The meal was excellent, and the service was commendable. The show itself was high-energy with incredible talent, music, and songs, culminating in a standing ovation from the thrilled audience. A wonderful evening overall, thanks to everyone involved!

5
Date of experience: Apr 19, 2024
Lewis Barnes
Delightful Experience at the Show

I went to see a performance and every staff member I interacted with was friendly, polite, and very helpful. From the entrance to the program seller and refreshment vendor, everyone was a pleasure to deal with. However, for those with back issues, I recommend bringing a cushion.

5
Date of experience: Feb 17, 2024
Lauretta Brooks
Relaxing Spa Experience

I visited a local spa and was impressed by the excellent service, calming atmosphere, and fantastic massage. I would definitely recommend it!

4
Date of experience: Oct 08, 2023
Cindy Baker
Enjoyable Visit to the Venue

We recently attended a musical at the venue, marking our first visit. The architecture is unique and named after a notable artist. The gallery features a permanent exhibition that is open to the public for free. The area has been nicely redeveloped with modern structures and is part of a larger media complex. The venue is spacious, with a theater, gallery, bar, restaurant, coffee shop, and gift shop. Accessibility is good, with plenty of lifts and restrooms. The seating was comfortable, and the staff were friendly. We would definitely return for another show. I highly recommend the musical we saw; it was very entertaining and based on a true story.

4
Date of experience: Oct 01, 2022

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More