thenewhomesgroup.co.uk

4.9
4.9 Based on 41 reviews

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Average Rating

4.9

/
5

41 Reviews

5 Star
96%
4 Star
2%
3 Star
2%
2 Star
0%
1 Star
0%

All Reviews

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Review Time

Richard Asbridge
We had an absolutely fantastic experience with the New Homes Group, and in particular Hayley, who we

We had an absolutely fantastic experience with the New Homes Group, and in particular Hayley, who went above and beyond for us from start to finish.
Hayley’s hard work, dedication, and constant communication made what could have been a stressful process feel smooth and manageable. She was always available to answer our questions, explain each step clearly, and keep everything moving forward. Nothing was ever too much trouble, and her attention to detail gave us complete confidence throughout.

Her professionalism combined with genuine care and enthusiasm really sets her apart. We truly felt like she was invested in getting the best outcome for us, and we can’t thank her enough for all the time and effort she put in.

We wouldn’t hesitate to recommend the New Homes Group – and especially Hayley – to anyone looking for outstanding service and support.

5
Date of experience: Feb 27, 2026
Georgy Palathinkal
Harry was fantastic throughout my purchase. He patiently answered all of my questions and made the w

Harry was fantastic throughout my purchase. He patiently answered all of my questions and made the whole experience stress-free.Highly recommended!

5
Date of experience: Feb 23, 2026
Joe Florence
I have worked with alot of sale progressors over the years HOWEVER I can absolutely say with certain

I have worked with alot of sale progressors over the years HOWEVER I can absolutely say with certainty that Nicola Elam is up there with the best of them, she often, in fact always went above and beyond and has helped me so much to get information where others could not or simply ignored us.

As Michael Scott once said - The dictionary defines superlative as ‘of the highest kind, quality, or order; surpassing all else or others; supreme.’ I define it as Nicola Elam as a leader, sales progressor. She is of the highest kind, quality, and order, supreme.

She is a credit to your organization and I hope she is recognized for this accordingly, as without her knowledge and expertise the sale may not have happened.

Thank you again Nicola for your unwavering support and help to get the sale across the line.


All the best and i hope one day to cross paths again!

5
Date of experience: Feb 17, 2026
fido2013
Exceptional support during the home buying journey

The representative was professional, efficient, and incredibly helpful throughout the home buying process. They truly went the extra mile when we had to exchange within a tight timeframe, coordinating with everyone involved to ensure everything went smoothly. I am very thankful for the assistance provided.

5
Date of experience: Jan 23, 2026
Casey
A Wonderful Experience for First-Time Buyers

As a first-time buyer, I reached out to the company and connected with a helpful team. Initially, the process felt overwhelming, but a representative took the time to explain everything, detailing my responsibilities and what they would manage for me. Their guidance made the experience much less stressful. The customer service was outstanding — I received consistent updates, and my inquiries were addressed quickly. I would highly recommend the company to anyone looking to purchase a property, especially first-time buyers.

5
Date of experience: Jan 05, 2026
Emilaayy29
Fantastic Experience for First-Time Buyers

As a first-time buyer, I reached out to the company and was introduced to a supportive team. The process felt daunting initially, as I had no prior experience with property purchases. A representative took the time to explain everything clearly, outlining my responsibilities and what they would handle. This support made the process much easier to navigate and significantly less stressful. The customer service was exceptional throughout — I received regular updates, and all my questions were answered promptly and thoroughly. I would strongly recommend the company to anyone looking to purchase a property, especially first-time buyers.

5
Date of experience: Jan 05, 2026
Douglas Harris
Seamless Process

Thank you for your assistance and guidance in a smooth and straightforward process.

5
Date of experience: Dec 30, 2025
Stephen
Extremely Helpful and Professional

The support I received was very helpful and professional!

5
Date of experience: Dec 23, 2025
Vic5500
Great Experience with the New Homes Team

I have been working with the new homes team, and they have been excellent so far, keeping me informed at every step. Special thanks to a representative for leading my purchase. I hope everything will be finalized quickly.

5
Date of experience: Dec 23, 2025
Valerie B.
Excellent Service

A representative was friendly and provided excellent service during the property purchase, effectively communicating between the buyer, seller, and solicitors.

5
Date of experience: Dec 23, 2025

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