Review Time
I've purchased a few items from here over the years (thanks lockdown shopping addiction) and I can truly say it's one of my favourite places to shop. Not only are the products of high quality (they wash well, they wear well, and the fabrics themselves are all soft and snuggly, the slogans and prducts are completely unique), the customer service is second to none. Messages are replied to quickly and in the most friendly manner - it's like sending a quick text to your mate, yet still so professional. Geri and the team so obviously care about their company too. They listen to the ideas of customers, run with their suggestions, and really understand the assignment. The suggestion of a Grey's box came about and even though Geri had never watched it, she listened to our feedback absolutely smashed it. I think it's safe to say this is why we support small businesses.
5* because I can’t give more. You will not find anyone more dedicated and in touch with their customers than Geri and her company. I have had several orders now, one being my first mystery box (Greys) and they never disappoint! I also used a discount code that Geri gave us and received a goody bag which the things in are fantastic. It’s a shame people don’t take into account the work that goes in to the quality goods that you receive - if you want something amazing, you wait for it as it’s always worth it. I will continue to order and I’m sure absolutely adore everything I get. Thank you so much for the work you put into everything for us xx
5* because I can’t give more. You will not find anyone more dedicated and in touch with their customers than Geri and her company. I have had several orders now, one being my first mystery box (Greys) and they never disappoint! I also used a discount code that Geri gave us and received a goody bag which the things in are fantastic. It’s a shame people don’t take into account the work that goes in to the quality goods that you receive - if you want something amazing, you wait for it as it’s always worth it. I will continue to order and I’m sure absolutely adore everything I get. Thank you so much for the work you put into everything for us xx
I've purchased a few items from here over the years (thanks lockdown shopping addiction) and I can truly say it's one of my favourite places to shop. Not only are the products of high quality (they wash well, they wear well, and the fabrics themselves are all soft and snuggly, the slogans and prducts are completely unique), the customer service is second to none. Messages are replied to quickly and in the most friendly manner - it's like sending a quick text to your mate, yet still so professional. Geri and the team so obviously care about their company too. They listen to the ideas of customers, run with their suggestions, and really understand the assignment. The suggestion of a Grey's box came about and even though Geri had never watched it, she listened to our feedback absolutely smashed it. I think it's safe to say this is why we support small businesses.
I've ordered from Geri & Mark loads of times since I discovered them back in 2019. I was one of the lucky ones to get the first luxury box launched (& a fair few after that too!) The themed boxes always smash it.I'm fully aware of their timescales for turnaround, so know to order well in advance if I want an item for a specific occasion. I've been in touch with customer services (i.e. Mark & Geri) a handful of times, mainly with queries, and they are are always friendly, personal yet professional responses. A number of my friends have since purchased from them too and all reported good things!
I've ordered from Geri & Mark loads of times since I discovered them back in 2019. I was one of the lucky ones to get the first luxury box launched (& a fair few after that too!) The themed boxes always smash it.I'm fully aware of their timescales for turnaround, so know to order well in advance if I want an item for a specific occasion. I've been in touch with customer services (i.e. Mark & Geri) a handful of times, mainly with queries, and they are are always friendly, personal yet professional responses. A number of my friends have since purchased from them too and all reported good things!
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