theplayretro.com

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1 Based on 14 reviews

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14 Reviews

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Raleigh T.
Horrible delivery and support experience!

I ordered this for my grandson, but it was sent to the wrong address in New York State. I reported the issue on December 12th, but weeks have gone by without any contact from the merchant. There’s no way to reach them, so I asked for a refund or replacement, but received nothing. I had to cancel my card and dispute the charge due to their lack of response. This feels like a scam, and I’ve seen warnings about personal information theft on their site. I strongly recommend avoiding this company. I intend to report them for fraud and notify the police. Please steer clear of this company to protect your money and personal information!

1
Date of experience: Dec 29, 2025
Ralphie Coleman
Total scam

Total scam, I ordered a gift for my son for the holidays. The order never arrived, and the company is unresponsive to emails.

1
Date of experience: Dec 29, 2025
Winter Harris
Fraudulent service

Fraud - I wish I had checked reviews before placing my order. They took my money, the item never arrived, and I can't get in touch with them. The email I received with my order confirmation bounces back.

1
Date of experience: Dec 16, 2025
Jessie H.
AVOID THIS SCAM!

I ordered this for my grandson. It was delivered to the wrong address in New York State, and I notified them on December 12th. Weeks have passed with no response from the merchant. There’s no way to reach them, so I requested a refund or a replacement, but I got nothing. I had to cancel my card and dispute the charge because they won’t respond. This is a scam that will take your money, and their website even warns about potential personal information theft. I’m reporting them for fraud and planning to file a police report. Stay away from this company!

1
Date of experience: Dec 12, 2025
Kevin
This is a scam

This is a scam; they take your money and don’t send anything. When I reached out on social media, they claimed I must have been scammed by someone else, even though I never shared my details with them. The price I paid was £25, but now it’s listed at £77! Scamming people right before the holidays is appalling.

1
Date of experience: Dec 12, 2025
Nolan P.
Ordered in November

Ordered in November, sent multiple emails. No replies. SCAM!!! Do not purchase.

1
Date of experience: Dec 11, 2025
Melanie A.
Fraud

Fraud, my parcel never arrived and I can't track it. No response from the company.

1
Date of experience: Dec 08, 2025
Manon v.
AVOID ORDERING

AVOID ORDERING! It’s a scam.

1
Date of experience: Dec 05, 2025
Jack Morris
SCAM! Avoid at all costs!

SCAM! Do NOT ORDER from them; they take your money and are impossible to contact.

1
Date of experience: Dec 01, 2025
Mandy
SCAM ALERT!

SCAM. I ordered in November and received a tracking number, but Royal Mail has no record of the package. The website is now down and the email is unreachable.

1
Date of experience: Nov 29, 2025

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