therapypet.org

2.4
2.4 Based on 33 reviews

Having an Certified Emotional Support Animal can make a world of difference in your life. Find out if you quality for an ESA letter in under 60 seconds!...

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Average Rating

2.4

/
5

33 Reviews

5 Star
32%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
65%

All Reviews

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Review Time

Nolan Parker
Unwanted charges and poor communication.

This service keeps charging me monthly for something I never agreed to. They assured me a refund back in August, but I was just billed again in December. I only paid for one letter and didn't ask for anything extra. I wouldn't suggest this unless you're prepared to spend a lot of time trying to resolve issues regarding money they owe you.

1
Date of experience: Dec 02, 2025
Archie
I had a great experience

I had a great experience! You guys were so helpful & responded quickly to me! I appreciate this.

5
Date of experience: Jul 11, 2025
Neibaf7882
the team calling and emailing

the team calling and emailing. the only reason for 4 is the issue I had with ordering a supplement kit that was billed incorrectly but once disclosed to them they fixed it. have used this service in the past that is why I chose to use again.

4
Date of experience: Jun 30, 2025
Charlie Harris
Great customer service request was…

Great customer service request was processed in a timely manner couldn’t be more satisfied

5
Date of experience: Mar 31, 2025
Grover Barnes
Great customer service very helpful and…

Great customer service very helpful and straightforward

5
Date of experience: Mar 31, 2025
Aurora Reed
Great communication and turnaround

Great communication and turnaround! Was recommended to me and will use again for my pet.

5
Date of experience: Mar 19, 2025
DedeBox360
Is a scam!!

I requested only my certificate so I could be able to take my company cat with me. After check out they offered me some extras For Zero Price Only I Have to pay the shipping and handling and when I accepted I end up getting charged for everything and the offer was a lie. I got charged $327.47 instead of $149.99. There is a number where you can call but it doesn’t work.

1
Date of experience: Mar 14, 2025
ZackDoodle20
They charge your account without your…

They charge your account without your consent. Without my authorization they charged my debit card for 79.99 plus a membership that I did not purchase. Still waiting for my refund. Stay away from them

1
Date of experience: Mar 10, 2025
Clifton
Gerard made my experience great!

Gerard made my experience great!He understood my situation and did everything, and more, that I asked. He made it very quick and accurate. It is clear to me Gerard understands how important this process is to each individual client and ESA.My ESA and I, thank you very much!GREAT JOB GERARD!!!

5
Date of experience: Dec 13, 2024
Justin
Pathetic people

Pathetic people. HAd a duplicate charge and they havent refunded my money and its been almost 9 months. They ahve stopped responding to emails. Kindly do not use thier service at all. They just eat money.

1
Date of experience: Oct 29, 2024

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