theunderfloorheatingstore.com

4.7
4.7 Based on 141 reviews

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Average Rating

4.7

/
5

141 Reviews

5 Star
87%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
4%

All Reviews

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Review Time

Kaizen Heating & Plumbing
I had recently brought a large order from UFH store and have had a great experience. The team called

I had recently brought a large order from UFH store and have had a great experience. The team called me to check in with my order and if they could help, they instantly responded to me with a query and issue I had and resolved this with no problem what so ever. I would highly recommend and use this company for all my future projects going forward.

5
Date of experience: Mar 02, 2026
Mr John Craze
Fast delivery great price would use…

Fast delivery great price would use again.Thank you

5
Date of experience: Feb 28, 2026
Kaizen Heating & Plumbing
I had recently brought a large order…

I had recently brought a large order from UFH store and have had a great experience. The team called me to check in with my order and if they could help, they instantly responded to me with a query and issue I had and resolved this with no problem what so ever. I would highly recommend and use this company for all my future projects going forward.

5
Date of experience: Feb 27, 2026
Paul Osborne
Quick delivery

Quick delivery Chwsp price

5
Date of experience: Feb 26, 2026
Pat & Erika
Great service…Friendly team.. fully recommended

Great to deal with...Great service ..... Lots of good advice. Prompt delivery.

5
Date of experience: Feb 26, 2026
Neil Archer
Unexpectedly low cost of delivery

I opted for the cheapest delivery option and was surprised by both the speed of delivery and the care that had been taken wrapping large heavy items. There was no damage to any of the items and the package was taken to the location requested.

5
Date of experience: Feb 24, 2026
Pommy Saggu
Outstanding

I was in a state due to thermostat not working, managed to find/contact the Underfloor Heating company. Once they knew the issue and that I had a valid warranty still, a replacement was dispatched and received following day. My house was 🔥 but customer service received was excellent from both the staff I spoke too. Thank you.

5
Date of experience: Feb 23, 2026
Customer
Expect lukewarm

Install proper insulation before, and leave 10mm space so that heat is properly diffused. Wait at least one hour at 27c to be able to reach a 25c on the floor, windows closed in a 5 sqm space.

3
Date of experience: Feb 23, 2026
Mark Clayton
I recently used this self-levelling…

I recently used this self-levelling compound and was extremely impressed with the results. it mixed easily, spread smoothly, and truly leveled itself without much work on my part.The product performed exactly as advertised and saved me a ton of time. i will definitely be using it again and highly recommend it to anyone looking for a reliable leveling solution.

5
Date of experience: Feb 23, 2026
Eric
Professional company

Friendly , good advice, and in one call helped me to buy what I wanted at a competitive price

5
Date of experience: Feb 20, 2026

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