thewhiskyexchange.com

4.9
4.9 Based on 270 reviews

The Whisky Exchange (TWE) is a family business founded in 1999, and has since grown to be the internet’s No.1 specialist retailer of whisky and other spirits, serving thousands of satisfied customers every week. The Whisky Exchange has flourished since t...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.9

/
5

270 Reviews

5 Star
94%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
1%

All Reviews

Filter Reviews

Review Time

Peter
Ordered a bottle of Zacapa XO at a terrific price.The order was very straight forward and the rum ar

Ordered a bottle of Zacapa XO at a terrific price.The order was very straight forward and the rum arrived very quickly and perfectly packaged. I thought it was such a great price as the presentation box was meant to be damaged, this wasn't the case,everything was perfect. I also bought another bottle of rum and this arrived at same time.
Unfortunately im not able to enjoy this purchase right now as im doing dry jan/Feb,, seemed like a good idea at the time :-(.
Counting the days to 1st march.I can thoroughly recommend this company.

5
Date of experience: Feb 11, 2026
Peter
Ordered a bottle of Zacapa XO at a…

Ordered a bottle of Zacapa XO at a terrific price.The order was very straight forward and the rum arrived very quickly and perfectly packaged. I thought it was such a great price as the presentation box was meant to be damaged, this wasn't the case,everything was perfect. I also bought another bottle of rum and this arrived at same time.Unfortunately im not able to enjoy this purchase right now as im doing dry jan/Feb,, seemed like a good idea at the time :-(.Counting the days to 1st march.I can thoroughly recommend this company.

5
Date of experience: Feb 11, 2026
Fiona E.G.
Delivery excellent. Lovely Whiskey too!

Delivery was excellent. DPD staff really good & info was spot on. The Kilbeggan is my favourite! Thank you

5
Date of experience: Feb 05, 2026
Reynolds
Always have a massive selection of…

Always have a massive selection of whiskey that you cant get elsewhere.great postal service too,bottles are beautifully packaged and arrive on time.highly recomended

5
Date of experience: Feb 05, 2026
Lord Leslie Collin
Easy fast and professional

5
Date of experience: Feb 05, 2026
Mr Steven Groves
The 'Whisky Exchange'; Jolly good company!

Great company to do business with. Prompt service and the best packaging in the business that even the most clumsy courier couldn't damage the goods. Now, some would say, "Why buy Johnny Cree, a cheap and cheerful Lowland single malt?" I'll tell you why? Much as me and my whisky-drinking chums love a good expensive malt, I gave them this brew. It actually went down very well. A little sharp on the palette said one old chum but all in all, very drinkable. Ordered 6 bottles and love the stuff. Great price and of course, the usual great service from the company. Try Johnny Cree; I don't think that you will be disappointed.

5
Date of experience: Feb 05, 2026
Nigel Downing
Which one to choose???

The site was easy to navigate and reviews on individual products most helpful. The most difficult thing was choosing which product to purchase next.

5
Date of experience: Feb 05, 2026
Gwyn Parker
Computer illiterate (no worries)

.I'm an old guy, of 84 and struggle on line.I wasted over an hour trying to order some whisky and gave it up in the end.It was probably my fault. So I decided to use my phone instead. On the other end of the line was a very lovely lady who sorted me out in no time. Instead of wasting my time my order was completed within a few minutes and I received my order within 26 hours.How is that for excellent service. I was very pleased indeed.

5
Date of experience: Feb 05, 2026
Adam Snowden
Great 👍🏻

Another well priced order delivered perfectly as communicated. The two bottles of whisky I ordered were that well packaged it was like playing pass the parcel unwrapping it 🤣. Thanks again. Adam

5
Date of experience: Feb 04, 2026
Mrs Margaret Groarke
Excellent service

Excellent service. Delivery time e-mailed to me and delivered on time.

5
Date of experience: Jan 29, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • The Whisky Exchange (TWE) is a family business founded in 1999, and has since grown to be the internet’s No.1 specialist retailer of whisky and other spirits, serving thousands of satisfied customers every week.

    The Whisky Exchange has flourished since the turn of the Millennium, surviving the dotcom crisis and continuing to diversify and strengthen its business. TWE's remarkable growth in the last five years has been driven by genuine word-of-mouth recommendations based on our excellence of product, fairness of price and reliability of service.

    As a family company we believe that these qualities are what our customers value. As a long-established leader in our field, we don't need to use cheap marketing tricks to get attention. We let our hard work do the talking.

    Our philosophy is simple - we never rest on our laurels. We are constantly trying to find new products with genuine heritage and quality in all categories of spirits and liqueurs to add to our range, while continuing to innovate and improve our online functionality and the outstanding customer service that has won us a loyal and ever-expanding fanbase.See more

  • call +4402088389388
  • language https://www.thewhiskyexchange.com

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More