Review Time
Thorpe park as part of Merlin entertainments are now discriminating against Autism ADHD and other neurodivergent conditions. This is no longer a safe space for people with hidden disabilities. As RAP pass holders we are extremely disappointed with this unfair treatment. We will not renew our passes again , or use any of Merlin parks again
Why have you deemed it acceptable to exclude my autistic daughter from your park by removing the ride access pass for her? Have you checked with lawyers and they’ve told you it is now allowable to discriminate against neurodivergent disabilities but not ok to discriminate against physical disabilities?
We essentially got scammed by Thorpe Park. When using the e-gates, accidentally I scanned two codes at once. Upon informing a member of staff since only one of us could go through at one time, we were abruptly informed ‘it’s already been used’ and nothing can be done. Honestly helpful customer service, and a complete waste of money. Please don’t give this scamming institution your money, they don’t trust anyone and it’s not worth it.
Our experience is the same as the majority of reviewers here. The overcrowding is ridiculous, especially as they can’t manage to keep all the major rides open (two were closed when we went, at the beginning of November). Most queues are well over 2 hours. It is made worse by poor organisation and bored staff. Merlin pretty much have a UK monopoly on these parks, and have no incentive to improve the experience.
Overcrowded and over priced, dont bother with photo package as you have to pay when you get the photos anyway. Have to pay for entry and then have to pay for ride once inside. Over sell tickets so the park is so packet everyone is arguing and fighting. Ques are 3 hours so if you spend a 9 hour day with wee breaks and food breaks you get to go on 2 maybe 3 rides with one being a baby ride that noone wants to go on just go on it to make you feel a little bit better about spending 9 hours standing in ques. Food is disgusting. Staff are aggressive but how can you blame them when they have 3million angry visitors seathinh from standing in ques for 3hours and then the ride closes!! Worst place in England!! Never again.
We had a fantastic VIP experience with Anna as our guide for Fright Night! I took three teenage boys who were absolutely thrilled with how the day went. In fact on the way home they told me it was “the best day ever!” This is the highest praise a 13 year old can bestow 😃Anna steered us through a busy park, helped us go on everything we wanted to ride (some twice) and made sure we had everything we needed. I felt unwell and Anna was amazing making sure I got a sit down while she continued to take the boys around. It was like having another Mum to help (sorry, Anna!) We’ll definitely be doing it all again next year.
Corporate greed at its finest. If you like queuing then you'll love thorpe park. 1 hour and 35 minutes to queue for a 1 minute long ride - that ended up being rubbish. And that's the standard across rides. The park is only open 8 hours, so that is four rides a day... you do the math. Not worth it. They oversell tickets by FAR too much, terrible experience. Do not reccomend. Mental torture queuing for such a ridiculous amount of time.
Claim your business profile now and gain access to all features and respond to customer reviews.
NEW for 2017, experience an all new terrifying destination on board Derren Brown’s Ghost Train.
Book your tickets now and save!
webcaravel.com
mdates.com
megaspincasino.space
maturedates.com
gimkit.com
schuggies-ceilidhs.co.uk
codmodz.com
saatchiart.com
roxcasino.com
bloxexpress.com