threadlogic.com

4.8
4.8 Based on 160 reviews

Thread Logic is proud to carry a variety of custom logo embroidered apparel for men and women, including polo shirts, dress shirts, jackets, hats, bags and more. Since 2001, we have offered quality custom logo embroidered apparel with a 100% guarantee. We...

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Average Rating

4.8

/
5

160 Reviews

5 Star
93%
4 Star
2%
3 Star
2%
2 Star
1%
1 Star
2%

All Reviews

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Review Time

Daniel McMath
Excellent customer service, very helpful guidance on making sure that my logo was well-built before

Excellent customer service, very helpful guidance on making sure that my logo was well-built before shipping. The product showed up quickly, and it's high-quality stuff that looks great. 100% will work with these guys again.

5
Date of experience: Feb 16, 2026
Charley
Consistently Impressed with Their Selection and Service

As a loyal customer, I keep returning for many reasons... They offer an excellent variety of high-quality jackets and coats. Their team is always ready to assist with matching the ideal thread colors, and they are easily accessible whenever we need support.

4
Date of experience: Dec 30, 2025
Milisa - CPO
If I could give 10 stars, I would!

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️If I could give 10 stars, I would!The staff was incredibly professional and provided outstanding follow-up every step of the way. The products were perfect, and the logo stitching was excellent quality. Everything arrived in record time — even faster than expected — and I’ve already placed additional orders! Highly recommend this company for anyone looking for great service and top-notch products.

5
Date of experience: Oct 23, 2025
Brian Shaner
There is more to like with Thread Logic vs. them.

You likely won't find a more honest customer in your life. I’m honest and not afraid to say the truth. This is the 2nd time i have used your services. Once in October of 2024 and again this October 2025. In 2023, i used a different company for the same service (my first year in charge of this) but they proved to be more concerned about showing off the novelties of their name. The communication throughout the experience was somber, to say the least. Very, uncaring feeling. Some items ending up not making the initial delivery and was asked questions about the items that were questionable themselves. If that wasn’t enough to bid them goodbye, the following certainly confirmed it; ordered a North Face winter hat, not a beanie but one that cuffs around. I pulled them out and it looked like the hats were small, medium, large, etc. A lot of them were completely shorter or taller than others. It’s like they were actual rejects from The North Face, and they sold them. I still have pictures; it was ridiculous. I said that to show the differences between them and Thread Logic. Just the fact of using your services the 2nd time around says a lot about Thread Logic, for me. I mean, I knew immediately after my 2024 order that I would use you again. I cannot think of anything that Thread Logic lacks that would improve anything. The only thing I can request is, and it would never stop me from using your services, carrying some other apparel brands. However, you all have great brands. Even if you never picked up another brand, everything you currently have is enough to keep me coming back. So please, keep up what you’re doing because it works for me. And about that other apparel brand, I’m requesting Fjallraven. Only because the first vendor I used in 2023 carried some of their clothing and I purchased a couple pieces. Although pricey, they are worth the money in my opinion. Thank you for your service and I look forward to many more transactions!

5
Date of experience: Oct 21, 2025
Agnes Syl
Great Jackets & Service

Excellent customer service. Angela was very communicative and answered all my questions. The jackets are affordable and good quality. My team loved them. The person who embroidered our jackets did an amazing job. I don't know the person's name, except for the initials 'PM', so shout out to them as well!

5
Date of experience: Oct 20, 2025
Tara R
Thread Logic always makes ordering so…

Thread Logic always makes ordering so easy and product is great!

5
Date of experience: Oct 20, 2025
Brittani Scanlon
Excellent customer service and quality products

Excellent customer service and quick turn around on our logo design proofing.

5
Date of experience: Oct 20, 2025
Align Wealth Strategies
Good Experience/Bad Embroidery

Communication was good, product quality and variety were also very good. However, we found the quality of the embroidery itself to not be as high of quality as we've had with other venders.

3
Date of experience: Oct 15, 2025
Richard White
Just what I ordered

Great work, accurate design to what was ordered. Quality hats to choose from. Communication throughout the process was fantastic. Easy to follow instructions and very prompt replies. Quick turnaround. Competitively priced. Made in the USA!

5
Date of experience: Oct 15, 2025
Eric Beach
I have been buying from these people…

I have been buying from these people for 8 years now, and they have always delivered on their promises.

5
Date of experience: Oct 15, 2025

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Business Details

  • Thread Logic is proud to carry a variety of custom logo embroidered apparel for men and women, including polo shirts, dress shirts, jackets, hats, bags and more. Since 2001, we have offered quality custom logo embroidered apparel with a 100% guarantee. We take pride in quality and that every logo is embroidered on site in Jordan, Minnesota. We offer free embroidery, free logo set-up, no minimum orders, quantity discounts for orders that are over $500 and no minimum orders. If you have any questions please call our friendly customer service experts and reach a live person immediately at 800-347-1612.
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  • email customerservice@threadlogic.com
  • call 8003471612
  • language https://threadlogic.com

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