Name: tmstor.es
Telephone: 000000000
Rating: 4.4

Graham Burgin Guest

Ordering process straightforward and communications throughout timely and useful. Product arrived w

Ordering process straightforward and communications throughout timely and useful.

Product arrived when expected and well packaged. Bought the 'zine' version of the cd. Great album but had hoped it was a hardcover product.

Date of experience: Jan 31, 2026

flighteur Guest

2 months ago

Consistent positive experiences with the service

My experiences with the service have consistently been positive, having placed several orders over the years both while living in the UK and now in Canada. I pre-ordered the CD and vinyl versions of a re-released album some time ago; unfortunately, it got lost in the Canadian postal system and ended up in the US (such is the efficiency of the local postal service), but they promptly responded to my inquiry and arranged for a replacement, which successfully arrived a few days later.

Date of experience: Dec 10, 2025

Tucker Fisher Guest

2 months ago

Frustrating experience with my order

I pre-ordered two items that were supposed to ship on November 14, but they were never sent. I reached out for assistance but got no reply. Two weeks later, I received an email about a new item design with a different release date. I requested a refund, which hasn't been processed yet. Communication has been inadequate, and I cannot recommend this service.

Date of experience: Dec 06, 2025

Domenic Guest

3 months ago

Preordered an album three weeks ago

I preordered an album three weeks ago, which was meant to arrive by the 24th of November. It's now the 2nd of December, and I haven't heard anything about my order. Very disappointing.

Date of experience: Dec 02, 2025

Lyndsay Sanders Guest

3 months ago

Excessive shipping fees, extremely slow dispatch

I ordered several products, which were processed by another company. The shipping cost was over £7 for four small items. It was supposed to be tracked in 48 hours, but a week later, my order still hasn't been dispatched.

Date of experience: Nov 30, 2025

Gwendolen Guest

3 months ago

Received a CD instead of the vinyl I ordered

I ordered a vinyl but received a CD instead, despite the invoice clearly stating it was for a vinyl. I paid £30 but ended up with a £13.99 CD. I've tried contacting the company through their site but have received no response. This feels like a scam.

Date of experience: Nov 29, 2025

Thedeathfunny87 Guest

3 months ago

Lack of communication regarding my order

I never received an email confirming that my order had been sent. Then, I got an email saying it was sent back and canceled. At least I got my money refunded.

Date of experience: Nov 25, 2025

Nate Guest

3 months ago

Quick delivery and excellent pricing

I was pleased with the fast delivery and great price. I'm very satisfied with my CD/DVD purchase.

Date of experience: Nov 22, 2025

Vic Guest

3 months ago

Dependable service with excellent communication

Thank you for the wonderful service. Placing my order was easy, and I appreciated the updates on the delivery status. My parcel arrived in perfect condition, and I'm very pleased with the overall experience. I trust that future orders will be handled just as well.