Review Time
I submitted a receipt for an oil change reimbursement on May 23, 2025 and they told me it would take 4-6 weeks for me to receive that check. When I called after 6 weeks they told me the reimbursement was never processed but that they would go ahead and do that and send me a check. I waited another 6 weeks and called again and was told I needed to wait another couple weeks, so I did. Once again I called and was told the reimbursement check had been placed on hold but that it would be processed right away and would arrive in 4 weeks. 6 weeks later I called AGAIN (it’s now September 8) and was just told that my check is scheduled for delivery on October 10That’s almost 5 MONTHS after I submitted my receipt, and several times being told that it was on its way. I’m glad I never had to submit a claim for something bigger than an oil change, I wouldn’t trust this company to do anything correctly or on time.
I have been with toco a very long time. They are very professional upfront. And they talk to you not at you. You feel like part of the family, especially a gentleman by the name of George who helped me greatly in my hour of need. I would tell my friends and family to become part of the toko family.
The claim was handled very quickly and was kept apprised of the status and all was done in a quick fashion. Customer service fantastic. Claims people are very courteous. I have had Toco Warranty for numerous years and their service is the best.
Toco Warranty has exceeded my expectations. From the very first call, their team was extremely courteous and genuinely committed to making sure my vehicle was properly protected. It didn’t feel like a sales pitch—it felt like they truly cared about giving me peace of mind.What sets them apart is that they don’t rely on celebrity endorsements to prove their worth. Their service speaks for itself—professional, transparent, and reliable. I now have two vehicles covered by Toco, and I couldn’t be more confident in my decision.If I need coverage for another vehicle in the future, Toco will be the first and only company I contact. They’ve earned a long-term customer, and I recommend them to anyone who values honest protection without the hype.
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Toco Warranty’s award-winning service and low monthly payments create an easy, affordable, and stress-free experience- That’s the Toco Promise!
Vehicle repairs may be unexpected, untimely, and unaffordable, preventing you from getting home, to work, or wherever your live and car take you. Major breakdowns on vehicles may cost thousands of dollars, and minor repairs may set you back hundreds or more. The cost of parts and labor are continually rising whether you go to a dealership, franchise, or private mechanic. Let Toco get your back!
Since 2013, Toco has been keeping customers on the road and out of the shop. Forget those groups that use high-pressure tactics, huge down payments, or worst of all, robocalls! Toco will never do that. Rather than charging customers upfront for years of coverage or requiring a hefty down payment, Toco offers low monthly payments and a no-pressure enrollment consultation.
Toco commits to customer satisfaction, transparency, and accountability, earning your trust and keeping you on the road. Toco administers their contracts, ensuring that the claims experience is best in class. During a repair, the Toco Concierge team holds your hand throughout the process, ensuring that you know exactly what is going on and how much time the repair will take. Toco believes that setting customers up for success is dependent on great communication, transparency, and honesty.
For your free, no-obligation enrollment consultation, click the link below or visit tocowarranty.com for more details.
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