Name: toddwexler.com
Telephone: 000000000
Rating: 2.5

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DHQ Guest

3 months ago

Very disappointed

Very disappointed with Todd Wexler. I ordered a men's zippered hoodie advertised as made of cashmere at a remarkably great price. Photos of the garment make it look great and if the garment looked anything like the photo then it is a terrific looking and, hopefully, good quality garment. I purchased the garment as a gift and did not open the package under three weeks after I received it so that I could package it as a Christmas gift. The first thing I noticed is that the lable does not say Todd Wexler. It is a Chinese made garmanet and the label on the collar references the name, Qingwai. Nowhere on the interior of the garmant is their a label that describes what it is made of nor how to care for it. It also does not feel at all, like cashmere. The interior stitching is for lack of a better word, shoddy. Todd Wexler contracts barely known companies, some located outside of the USA, and as a middle man, sells their products. I will never buy from Todd Wexler, again.

Date of experience: Nov 16, 2025

Brian Guest

4 months ago

🚨BUYERS BEWARE🚨

From the beginning their customer service tried to mislead me. I wanted to cancel and sent notice 3-4 days prior to shipping. The customer service team lied despite the detailed carrier info I sent. Then they sent me the wrong size. I emailed them and they wrote back stating the size they sent was correct. After showing them online sizing charts, as well as pictures of my shoes next to their incorrectly sized slides, their customer service rep was still belligerently, denying the fact that the size was wrong, and insisted that I pay return shipping. In the end, I had to do a charge back with my credit card company. EDIT: IN REPLY TO TODD WEXLERS RESPONSE:I tried in every way possible to amicably resolve the issue prior to charge back. And after the charge back I wrote you again and explained how this was a loss for both of us, and did not receive a reply from you. So now I've got a pair of useless slides and you were charged back in full. The ball is in your court if you'd like to reply to my last email.