Review Time
The shoes I received look nothing like the images in the advertisement. The Solana Slingbacks are made from very cheap materials. There are no labels or sizing on what I received. The cut straps around the heel are held together by poor-quality elastic, which was not shown in the images. The shoes arrived crumpled in plastic, leaving them completely wrinkled. I also found out that refunds are only available to domestic purchasers.
I ordered something on 12/18, and never received any shipping information. I have contacted them by email on 12/26, by phone on 12/29, and yesterday through their website asking for an update. Still nothing. At this point I’m not sure if they stole the money and there’s no product behind this purchase! Very odd that three communications have gone ignored.
I ordered a zip up hoody cashmere sweater on 12/17/25 and shipping update says item just cleared customs today 1/2/26. I will be returning it as soon as it arrives since Christmas is long past. I only bought this sweater online because it said Todd Wexler was in Las Vegas, not China! I finally received the sweater and when i opened the package it smelled terrible
I've been wearing TW for many years along with other brands. For last few years I have become a strictly TW guy. The materials, designs, style,.. of Todd Wexler cannot be beat. Especially if you are older, you still can be stylish and dress age appropriate. No crazy outlandish styles.. just beautiful quality cloths that are well designed, well made that any man at any age can proudly wear and enjoy and receive many compliments along the way.
Not legit, it took 37 days for my order to arrive & the item was child size , inferior quality & nothing like the photo advertised. They refused to refund my money!!! This is consumer fraud!!!I ordered#4455, Ashford polished Csshmere Maxi coat December 1st, 2025 - promised arrived date December 23 rd cost $87.48 I sent an inquiry December 27 th because because the item still had not arrived. The response was very non chalant on Saturday Dec. 27 at 7:42 pm (Randy) stating that it should arrive soon with a link to track tha package & best regards. On January 4th, I sent 3 photos: 1st the luxurious floor length floor length maxi coat that was advertised 2nd - the response I received from (Randy) Todd Wexler support team 4th-a refund demand Jan. 6,2026 I sent another photo of the advertised cashmere maxi coat & photo of the item I received!! I requested an immediate & full refund. Someone would have to be no taller than 4 feet for the “ sweater” to be floor length and child for it to fit!! I sent a formal request to be sent a return label authorization to return the item that was not as described or pictured. January 7th I got an email stating Todd Wexler would offer a 20% refund, plus a $15 gift card for my next ordered!! NOT! It’s insulting Friday 9, 2026 I receive an email stating to initiate the return process. I should send “coat” to an address in Coral Springs, Fla. at my own expense. I spent $12.80 & I was offered of a 50% refund as a gesture of goodwill.
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