Review Time
I initially paid for a package to receive assistance with trademark creation. I was promptly informed that I couldn't trademark what I intended, so I decided not to pursue their services further. To my surprise, I later discovered that my credit card had been charged for a subscription. When I contacted them, they claimed I was paying for monitoring a trademark that I do not possess! They assured me they would cancel the subscription to prevent further charges, but I never agreed to any subscription! While I acknowledge the initial $99 fee for the brief consultation, the additional $99 charges for services not rendered should be refunded as a matter of fairness since I did not sign up for anything.
I initially paid for a package to get assistance with trademark creation. I was quickly informed that I couldn't trademark what I wanted, so I decided their services were unnecessary. Today, I discovered they have been charging my credit card for a subscription. When I called, they claimed I was paying to monitor a trademark that I do not have! They said they would cancel the subscription to stop further charges, but I never signed up for any subscription! I acknowledge the initial $99 charge for the brief consultation, but the extra $99 charges for services that were never provided should be refunded because I never subscribed.
I initially paid for a package to get assistance with trademark creation. I was quickly informed that I couldn't trademark what I wanted, so I decided their services were unnecessary. Today, I discovered they have been charging my credit card for a subscription. When I called, they claimed I was paying to monitor a trademark that I do not have! They said they would cancel the subscription to stop further charges, but I never signed up for any subscription! I acknowledge the initial $99 charge for the brief consultation, but the extra $99 charges for services that were never provided should be refunded because I never subscribed.
Very Smooth and SimpleRyan Bethell made the process of getting my TradeMark very simple and easy to understand. He kept me in the loop during the process and let me know as and when I needed to do anything. Definately recommend them for your USPTO needs
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TrademarkElite.com is operated by a law firm specializing in intellectual property. We help bring real, experienced attorneys to businesses looking to protect their brands and inventions. Convenience and expertise, at an affordable price.
We are an Arizona Law Firm, operated entirely in the USA.
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