Review Time
Just loved it from start to finish, felt like id known everyone for years, great place and great people, definitely do it again, so glad the lights came out, that just made it, outstanding it was
Just returned from a 3 night break Northern lights tour This is my 10th time doing this trip. Meant to be once in a lifetime. But it’s just so special it’s become a twice a year trip The staff at the Davvi can’t do enough for you Food is plentiful Rooms clean comfortable The included excursions were amazing not taster. You were our for a good 2/3 hours each time from the hotel doing your activity Gareth was fantastic Ben was brilliant with his forest stories Imogen was fab. And the guy on the front desk was helpfulSean the bar man was brilliant. Always had a smileThe team worked so hard and I’m home with more fabulous memories I tell everyone about Transun as it’s certainly amazing value for moneyRoll on my next trip
We just back from a holiday to Davi Artic lodge hotel in Kaaresuvanto Finland. What an experience! Absolutely brilliant. So many activities to do. Staff and reps were all so friendly and helpful and all different nationalities, Ben is a great guide would book him again. Food was very tasteful and a lot of choice. Home cooked deliciousness. Would I go again? Definitely- thank you Transun.
Amazing place. Very clean and lots of good food. Very well organised and they did their best to accommodate any changes or requests for the activities. The staff were really helpful and nothing was too much trouble. Ben needs a special mention as his talks were fun,enjoyable and informative. I booked a group tour with Gins Viva Deals and will definitely go again
Just back from the Daavi Lodge in Kaaresuvanto. How anyone could give this trip less than 5 stars I don't know ! Our accommodation in a cabin was excellent -very warm and comfortable. Daavi lodge and all it's activities was managed by a staff of enthusiastic and knowledgeable and mostly young people who looked after us very well. Organisation was efficient and punctual. The food was good, varied and plentiful, the bar area was cozy and warm. The activities were fabulous, my favourites were driving the huskies and reindeer but tobogganing was great fun and skidoo riding was very exciting. The Finnish landscape is breathtakingly beautiful and we saw the Northern Lights. What more could you possibly ask for ! I would wholeheartedly recommend this trip and I would definitely go again !
DO NOT USE TRANSUN - find another company to take you to the artic circle. They do not care about their customers and use disempowered students to run the trips. To say I am disappointed with our experiences with this company is a massive understatement. It was meant to be the trip of a lifetime for our 30th wedding anniversary. I had always wanted to see the Northern Lights and my husband has always wanted to go husky sledding. We wanted to take our two sons with us and we could only afford three nights. We chose Transun because they included a brief husky mushing experience as part of the package (my husband's bucket wish list). When we arrived at the Davvi Star hotel in Swedish Lapland we discovered that all the experiences were being run by students. We had lengthy gaps in our itinerary so on our first morning we explored the village - it is a long walk in ill-fitting boots to the tourist gift shop. I wore the skin off my heels so couldn't walk any distance after that. The long gaps in our two day trip forced us to buy, at significant cost (£500), an extra experience to fill the time: ice fishing. We got to go on snowmobiles but the rest of the experience was pretty lame. The students tried their best to make it jolly but it we were not there long enough to acclimatise to this type of cold, so sitting on the ice in -20 for any length of time was uncomfortable. That evening we were led on a forest walk by students to see the Northern Lights. One of the guests had to ask the student at the front of the walk to slow down as all the older guests were struggling to breathe with the pace. Once there in the clearing this particular student tried to tell us jokes but no one was interested, we were there to see the Lights. It would have been fine if he'd told us anything about the actual phenomena but he didn't, he was just distracting and spoiled the mood. Then we were hassled back off again without having had enough time to appreciate this amazing event. The following morning we were supposed to be doing the husky mushing. We were rushed off at 9am to the site where we were expecting to meet the dogs, only to be walked around the kennels to see sled dogs (not huskies) for what seemed like an eternity, and again in -25. Then we were taken into a BBQ hut to 'play' with a husky puppy in the presence of a German chap who described dog sled competitions peppered with four letter words. Personally, I don't mind about that but I spotted the other family with young children exchanging worried glances. It just didn't seem terribly appropriate. Anyway, this too went on for ever and I was wondering when we would get to the mushing, bearing in mind it's advertised as a 90-minute experience and the drive to the site is about 30 minutes. We were ushered back to the transits and when I said when are we doing the mushing the student said it had been cancelled because the temperature was too low. It was hovering around -28 degrees at this time. I was astonished, who knew that huskies couldn't cope with artic temperatures for half an hour, except that these were sled dogs, not pure huskies and they don't have the same insulating coats, they are bred for racing. Back at the hotel I asked if they were going to reschedule and the students said no, they weren't allowed to make that sort of decision - absolutely useless. I asked could we be compensated as this experience was worth £500 of the holiday cost. Again, they said no they just were not empowered to do that and advised us to complain when we got home. What made it worse was that some guests had been scheduled to do the husky sledding on the first morning and were raving about it being the best experience out of all of them. That same evening the same student that had led the Northern Lights walk led the snowmobile safari. We rode so slowly I thought I was going to get frostbite and again, once we arrived at the end destination he got distracted flirting with one of the other students and spoiled the experience. A shout out though to the Sami reindeer herder because he was genuinely passionate about his country and told us so much I didn't know. Once back in the UK I contacted Transun to complain about the husky sledding thing. I patiently waited the 28 days for the response and cried when I read this anodyne, mealy-mouthed statement: "We are disappointed to hear that your husky ride was altered but happy a tour of the kennels could be arranged as an alternative." An alternative? Are you kidding me? No compensation and not even an offer of a discount on a future trip. I see this as a breach of contract. We only chose this holiday with this company because of the husky sledding that their own website blog says you must not miss. Terrible, awful, most disappointing holiday ever!
Traveled to Lapland on the 16th December with my grandson who is 3 years old in all the years of traveling and I do travel a lot I have never experienced such miserable hostess, considering it was a trip to Lapland with a plane full of excited children the hostess's were very rude to customers they even had a lady crying which was disgusting. Most people on the plane complained about the attitude of the crew and we had the same crew coming back I have done Lapland before if this had been my first time I would never do it again . You would think being a Christmas flight they would sing songs to the children or at least play some Christmas music interact with the children they could even give the children a cookie or something like that this has definatley not a good flight . The company was Transun and the flight was Enter would stay away from the flight company in future
Just returned from a day trip yesterday from Edinburgh to Enontieko. We were a family of 10. After reading negative reviews we were a bit worried. We all had a fantastic time!!! Our Rep Kyle was so friendly and excellent at his job . Every activity was perfectly timed. Unfortunately plane was delayed returning home but apart from that we have a made some special memories!!
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Travelling to Lapland with Transun, you couldn’t be in more experienced hands. During our 40-year history, we’ve been designing and delivering exceptional holidays and day trips that have made memories last for a lifetime
Transun offers a collection of Arctic Circle holidays with an emphasis on uncommercial locations, including traditional experiences such as husky sledging, snowmobiling, and igloo stays.
Santa Daybreaks - From the moment the early morning alarm clock rings, there is great anticipation: a trip to Lapland to visit the REAL Father Christmas is no ordinary day! After descending from the clouds and seeing the sprawling snow-capped vastness of Lapland below, the excitement continues to build. This is a land of jolly snowball fights, perfect snow angels, and spritely tobogganing
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