Review Time
Travel Unravel is completely misleading. I called thinking I was speaking directly to the airline, but their agent misrepresented themselves. Shane and his manager Monty charged me an extra £600 claiming the website price wasn’t updated. As my travel was urgent, I felt pressured to pay. Very dishonest service avoid at all costs
The representative who assisted me with my booking was outstanding! So helpful and professional, truly remarkable. I can't praise him enough… he showed great patience throughout the process. I will definitely use the service again and highly recommend it.
We had booked a flight with Southern Airlines through British Airways but there was no information about the seats. When I phoned to try to arrange seats so our children could sit with us, it wasn't possible because British Airways was for some reason selling those tickets for the other company.
Eric kindly helped us to get our money back for those tickets and get new tickets with Southern Airlines. I don't know how he managed it, but he communicated with the airline and got tickets so we can sit with our children.
He also found the cheapest day to fly and had helped so much! A very patient and gentle-mannered man.
He even just phoned us now to let us know our flight will be leaving an hour earlier next week.
Very happy. Thank you, Eric!
My reliable travel agent for December journeys has consistently surpassed my expectations. This year, he secured an amazing deal for a trip to a certain destination and diligently monitored my travel arrangements during recent natural disasters, even on weekends. His hard work, excellent communication skills, and keen insight into customer needs are truly commendable. Each year, he deserves a 5-star rating, but he is worthy of even more recognition, perhaps 7 stars or beyond! Thank you for your dependable and friendly service!
Shane has been my trusted travel agent for my December trips every year. This year, he secured a fantastic deal for a trip to a certain destination and was highly attentive to my travel plans during the recent natural disasters, including weekends. His dedication, outstanding communication skills, and sharp understanding of customer needs are remarkable. He consistently earns a 5-star rating, but he truly deserves even more recognition! Thank you for your reliable and warm service!
After much effort trying to find affordable flights during the holiday season, I found the service. I spoke with an advisor who was polite, soft-spoken, and efficient. He returned my calls as promised and created a travel plan that suited my needs perfectly. A very pleasant experience.
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We, at Travel Unravel are here to give wings to your travel dreams so that they fly! This has been embedded in our vision and mission statement as well. We ensure a great travel experience for everyone and ever since our inception, we have been able to change the travel experience for thousands of people by panning out their journeys remarkably. Our dedicated team of travel experts is always available to bring to you the best possible solution for your bookings and queries.See more
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