Review Time
I was tempted to rate this a 4, but their customer service deserves more. Years ago, I purchased a mouse that unfortunately broke within a few weeks due to issues with the side buttons. However, I still use another mouse from them that I've had for over 8 years. What truly earns them 5 stars is my emita 252 microphone, a gift I've cherished for 8-9 years. A few years back, I accidentally broke a part and created a workaround, but when it eventually failed, I reached out to customer service for a spare part. After a few days and providing some pictures and explanations—without needing proof of purchase—I received the part at no cost, and my microphone is as good as new! Overall, they offer a wide range of products, and while some may be on the pricier side, the quality is excellent and they tend to last a long time with proper care.
The keyboard is a complete waste of money as keys 7-0 are non-functional. I purchased it through a retailer, but their phone support is unavailable, and the company's only option is ineffective text support. With a defective product and no assistance from either party, this has been a total loss. I would recommend steering clear of it. Clearly, they don’t understand what trust means.
Trust Azor Keyboard = Total Money Waster. Keys 7-0 are unresponsive. Purchased through a retailer, but their phone support is unavailable, and the company's text-based support is ineffective. With a defective product and no assistance from either party, this was an utter waste of money. Steer clear of it. They clearly don't understand what 'trust' means.
Being Completely Honest About This Company... They scammed me out of my hard-earned money. The name was previously different, and now it has changed to a new one. They require a $500 membership fee for withdrawals. I paid the fee but never received my funds.
I was satisfied with the GXT 144 Rexx for about five months until the scroll wheel ceased functioning. I bought it open-box, so returns weren't an option. The mouse felt too small for my hand, and the scroll button was hard to press accurately. Overall, I'm disappointed and now looking for a better, larger mouse.
I paid £15 for a keyboard that won't connect to my PC, despite clear compatibility claims on the box. The instruction manual is poorly written and hard to follow. After struggling for about 10 minutes, I checked their website, but even the FAQ on installation was unhelpful.
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Trust is the leading value-for-money brand for digital lifestyle accessories. We are a global company on a mission to simplify everyday life with clever and increasingly sustainable solutions, with a purpose to make products that are fair for people, fair for the planet, and at fair prices.
Offering a broad assortment of quality products to fulfil every need around the house, office, and on the go, our portfolio is divided into four concepts: Trust Home & Office, Trust Leisure, Trust Gaming and Trust Smart Home. Whether you’re looking for an accessory for your desktop, laptop, console, smartphone, tablet or TV, Trust always has an affordable, sustainable and user-friendly solution for everyone.See more
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