tt2.co.uk

4.4
4.4 Based on 81 reviews

TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels....

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Average Rating

4.4

/
5

81 Reviews

5 Star
83%
4 Star
2%
3 Star
0%
2 Star
2%
1 Star
12%

All Reviews

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Review Time

Jack Levitt
Whenever I have had to contact tt2 which has been about 6 times or so over the last few years I have

Whenever I have had to contact tt2 which has been about 6 times or so over the last few years I have always found the staff:
Pleasant, extremely helpful, & will not fob you off but will sort out any problems you may have.

5
Date of experience: Mar 02, 2026
Paris Harris
Smooth application process for my exemption

I applied for my exemption and found the form easy to fill out. I was able to download my Blue Badge details without any hassle. I received confirmation of my exemption in just a few days. Excellent service. Thank you!

5
Date of experience: Jan 13, 2026
Rafe W.
Thank you very much

Thank you very much

2
Date of experience: Jan 07, 2026
Unacceptable penalty system

This is an outrageous penalty system. I've received multiple fines recently, including one on Christmas day. I live nearby and never try to pass without paying. The cashless system feels exploitative, as forgetting a small toll can lead to exorbitant fines. The lack of reminders is infuriating, and it's disgraceful how they impose such penalties. After trying to pay my fines, I discovered additional ones, totaling an unacceptable amount right after the holidays. Truly shameful behavior!

1
Date of experience: Jan 06, 2026
Donald
Smooth renewal process

The renewal was straightforward as long as you have all your details ready. Well done!

5
Date of experience: Jan 06, 2026
Angie Barnes
Simplicity at its best

Very easy to complete. I've received such helpful support when needed in the past.

5
Date of experience: Jan 06, 2026
Sara H.
Great phone support

5
Date of experience: Jan 06, 2026
Jackie B.
Invaluable information provided

They provided the information I needed for my application. I'm grateful for all the assistance.

5
Date of experience: Jan 05, 2026
CF68
Outstanding assistance

The representative was extremely helpful regarding my blue badge and resolved it quickly. I received my exemption the next day.

5
Date of experience: Jan 05, 2026
Fast and dependable service

5
Date of experience: Jan 05, 2026

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